At a Glance
- Tasks: Join our Specialty claims team to support Accident and Health and Specialist Consumer Products underwriters.
- Company: Canopius, a leading player in the insurance market with a collaborative culture.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for professional growth.
- Other info: Work with a supportive team and develop relationships with key stakeholders.
- Why this job: Build your expertise in claims while making a real impact in the insurance industry.
- Qualifications: Experience in claims handling, strong communication skills, and a passion for learning.
The predicted salary is between 30000 - 40000 € per year.
Canopius are seeking a skilled claims adjuster to join the Specialty claims team to support the Accident and Health (A&H) and Specialist Consumer Products (SCP) underwriters with the wide range of products that they underwrite including, but not limited to, travel, personal accident, mortgage and income payment protection.
Our underwriters have extensive experience within the insurance market and write a wide range of risks. This breadth of underwriting creates a unique opportunity for the successful candidate to build a comprehensive knowledge across these lines of business.
Canopius is seeking an experienced claims professional with knowledge of handling claims in the London insurance market. This individual will be a key referral point and be responsible for developing relationships both internally and externally with Canopius’ Delegated Claims Administrators. They will need to act as a subject matter expert for the portfolio and collaborate with the underwriting team.
The SCP & A&H claims teams sit within the wider Specialty Division (alongside Equine and Credit and Political Risk) as part of the Claims function.
Key Responsibilities- Develop a thorough understanding of the claims within the A&H and SCP portfolio.
- Ensure that adequate financial provisions are maintained and reported appropriately.
- Proactively adjust claims within their claims authority and in accordance with the Canopius claims manual; ensuring and delivering the very highest service to all our customers by effectively driving claims through to resolution.
- Nurture and maintain collaborative working relationships with internal and external stakeholders; in particular with the underwriters for these classes of business.
- Instruct and proactively work with panel lawyers, adjusters, and experts to ensure the best outcomes whilst controlling costs and reducing claims leakage.
- Ensure delegated claims are managed in accordance with Canopius’ claims values; ensuring effective technical oversight of TPAs/Service Providers via regular contact meetings, peer reviews, technical file reviews and generally sharing of best practice.
- Claims Evaluation
- Claims Negotiation
- Claims Strategy
- Communication
- Customer Relationship Management
- Local Market / Policy Knowledge
- Portfolio Management
- Reading Comprehension
- Third-Party Management
- TPA / DCA Management
Candidates should have experience with reviewing and assessing policy coverage for claims in the A&H and SCP class or other classes of business with complementary skillsets. Experience in the London market as a claims handler is preferred.
Candidates will have key personal skills including:
- A positive, enthusiastic and confident disposition.
- A passion for learning.
- A strategic thinker with strong communication skills.
- A collaborative and thoughtful approach to stakeholder management.
- Professional approach to interact appropriately with management.
- Able to work both independently and as a team player.
- Willingness to take responsibility and accountability.
- Act with honesty, integrity and fairness at all times.
- Ability to prioritise and proactively meet deadlines.
- Customer focused and keen to provide the highest quality of service delivery.
- Stakeholder engagement: Cultivates and maintains positive relationships with relevant internal or external stakeholders, effectively involving and communicating with them to drive collaboration, support, and alignment towards shared goals.
- Collaboration and teamwork: Works effectively with team, project or other work groups or those outside formal line of authority to accomplish goals. Actively participates as a member of a team; develops and builds cohesive team relations to produce required outputs; possesses knowledge and understanding of colleagues work.
- Adapting to change: Adjusts thoughts, feelings, and behaviours to handle new, challenging, or complex situations; embracing change as a growth opportunity when working within new work structures, processes, regulations, or requirements.
- Continuous Improvement: Analyses current and future state business requirements and identify strategies to continuously improve products, services or processes. Guide and inspire others to achieve results to enhance efficiency, quality and consistency.
- Innovation: Creates, develops and implements new ideas to enhance new or improved processes, systems, solutions, products or services; tries different and novel ways to deal with problems and opportunities.
- Resilience: The ability to cope with and recover from setbacks, challenges or difficulty. Persevering even under pressure or crisis situations and uses ways that foster strength and growth, often emerging stronger than before.
- Future Focused: Anticipates changes in regulations, technology and client needs, proactively responding to key trends happening in the industry. Thinks about the future through identifying opportunities and obstacles whilst planning effectively.
Trainee Claims Adjuster - Delegated (Specialty) in London employer: Canopius
Canopius is an exceptional employer, offering a dynamic work environment in the heart of London’s insurance market. With a strong focus on employee development and collaboration, we provide our team members with unique opportunities to grow their expertise in claims adjustment while working alongside seasoned professionals. Our commitment to fostering a culture of continuous improvement and innovation ensures that every employee can thrive and contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Claims Adjuster - Delegated (Specialty) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry, especially those who work in claims. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research Canopius and understand their claims process, especially in A&H and SCP. Be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who’s genuinely interested in their work.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Trainee Claims Adjuster - Delegated (Specialty) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Trainee Claims Adjuster role. Highlight any relevant experience in claims handling, especially within the London insurance market, and showcase your skills in communication and stakeholder management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're a great fit for Canopius. Mention specific experiences that align with the key responsibilities outlined in the job description.
Showcase Your Skills:Don’t forget to highlight your skills in claims evaluation and negotiation. Provide examples of how you've successfully managed claims or built relationships with stakeholders in previous roles to demonstrate your capabilities.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out on this opportunity!
How to prepare for a job interview at Canopius
✨Know Your Claims Inside Out
Before the interview, make sure you have a solid understanding of the claims within the Accident and Health (A&H) and Specialist Consumer Products (SCP) portfolio. Familiarise yourself with common claims scenarios and how they are handled in the London insurance market. This will show your potential employer that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Build Relationships
Since this role involves nurturing relationships with internal and external stakeholders, think about how you can demonstrate your relationship-building skills during the interview. Prepare examples of how you've successfully collaborated with others in previous roles, especially in high-pressure situations. This will highlight your ability to work effectively within a team and manage stakeholder expectations.
✨Showcase Your Strategic Thinking
Canopius is looking for someone who can think strategically about claims management. Be prepared to discuss your approach to claims evaluation and negotiation. Think of specific instances where you’ve had to analyse complex situations and come up with innovative solutions. This will illustrate your problem-solving abilities and your readiness to contribute to continuous improvement.
✨Demonstrate Your Customer Focus
In this role, providing the highest quality of service delivery is key. During the interview, share examples of how you've gone above and beyond for customers in the past. Highlight your commitment to honesty, integrity, and fairness, as these values align closely with Canopius’ claims values. This will help you stand out as a candidate who truly understands the importance of customer satisfaction.
