Canopius is seeking a Senior Customer Outcomes Analyst to strengthen how products deliver fair value and positive customer outcomes across regions. The role focuses on embedding consumer duty in design, distribution, governance, and monitoring, while ensuring clear, accessible communications for customers.
You will tackle governance reviews, customer journey insights, and MI reporting, collaborating with underwriting, claims, and complaints teams to sustain high standards and regulatory
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Senior Customer Outcomes & Governance Analyst in London employer: Canopius
At Canopius, we pride ourselves on being an exceptional employer, particularly for the Class Underwriter - Transportation role. Our collaborative work culture fosters strong relationships with brokers and clients, ensuring that our employees are at the forefront of the North American insurance market. With a commitment to professional development and a supportive environment, we empower our team members to thrive while contributing to our strategic goals in a dynamic and rewarding setting.
