At a Glance
- Tasks: Manage complex casualty claims from start to finish, ensuring high-quality outcomes.
- Company: Join Canopius, a leading player in the London insurance market.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for career growth and collaboration with industry experts.
- Why this job: Be a key player in resolving high-value claims and making a real impact.
- Qualifications: Experience in handling complex claims and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
Canopius is seeking an experienced and technically strong Senior Claims Adjuster, with knowledge of handling complex claims in the London insurance market, to join its Casualty Claims team. The Casualty portfolio includes General Liability, Product Liability, and Medical Professional Liability across a broad range of industries, offering exposure to complex claims, sectors, and jurisdictions. The role currently focuses on US claims, but over time will also include International General Liability claims. It also includes a small legacy portfolio of UK Employers’ Liability claims. The successful candidate will take ownership of complex and high-value claims from first notification through to resolution, delivering high-quality technical handling, strong stakeholder engagement and exceptional customer outcomes. In addition, the individual will act as a subject matter expert for the portfolio, providing guidance and technical support across the team.
Responsibilities
- Develop a thorough understanding of the portfolio and proactively adjust claims from notification through to settlement, ensuring that the portfolio is appropriately reserved at all times.
- Develop and apply a strong understanding of policy coverage, wordings and exclusions.
- Analyse and determine coverage, liability and quantum, including multi-jurisdictional and technically challenging issues.
- Maintain accurate claims files and documentation in line with internal and regulatory standards.
- Act as a subject matter expert within the Casualty portfolio, providing technical guidance and mentoring to more junior team members.
- Build and maintain positive, collaborative relationships with internal and external stakeholders, including brokers, coverholders, DCAs, underwriters, actuaries, brokers, and outwards reinsurance.
- Instruct and proactively manage panel lawyers and external experts to achieve optimal claim outcomes and reduce claims leakage.
- Provide oversight of delegated claims and third-party administrators, monitoring performance and ensuring claims are managed in accordance with Canopius’ claims values.
- Escalate complex or high value matters appropriately to senior stakeholders.
- Contribute to claims trends analysis and continuous improvement initiatives.
- Ensure compliance with internal policies, claims manual and regulatory requirements.
- And other ad hoc duties as required.
Qualifications
- An experienced claims handler with technical expertise in handling complex Casualty claims.
- Experience in the London market is advantageous; knowledge of Lloyd’s preferred.
- Ability to manage a complex and varied caseload, with the ability to prioritise and deliver to deadlines.
- Strong understanding of policy coverage, wordings and liability assessment.
- Knowledge of legal and regulatory considerations impacting claims.
- Proven experience managing external counsel and other experts.
- Strong analytical, problem solving and decision-making capability.
- Excellent communication and stakeholder engagement skills.
Senior Claims Adjuster - Casualty in London employer: Canopius
Canopius is an exceptional employer that fosters a collaborative and dynamic work culture, particularly within its Casualty Claims team in London. Employees benefit from exposure to complex claims across diverse sectors, along with opportunities for professional growth and mentorship from experienced colleagues. With a commitment to delivering high-quality outcomes and a supportive environment, Canopius stands out as a rewarding place for those seeking meaningful careers in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Adjuster - Casualty in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Canopius). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
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✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Canopius. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Claims Adjuster - Casualty in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Canopius.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Canopius. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Canopius
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Canopius to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Canopius, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Canopius's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
