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- Tasks: Manage and optimise claims processes while collaborating with underwriters and brokers.
- Company: Join Canopius, a leading global specialty lines (re)insurer in the heart of London.
- Benefits: Enjoy hybrid working, competitive salary, health cover, and a supportive work culture.
- Other info: Embrace a culture of inclusivity and continuous improvement while working with cutting-edge technology.
- Why this job: Make a real impact in a dynamic environment with opportunities for growth and development.
- Qualifications: Experience in insurance preferred; strong communication and analytical skills are essential.
The predicted salary is between 50000 - 60000 ÂŁ per year.
The Portfolio Solutions Claims Manager will proactively oversee all claims arising from the global Portfolio Solutions division, which includes a diverse range of multiâclass facilities written via Lloyd's and nonâLloyd's platforms. The postholder will be responsible for the accurate and fair evaluation of claims and will play a key role in supporting the commercial performance of the Portfolio Solutions division.
The role will work closely with underwriters to analyse claims data and trends, design and implement operational processes for onboarding new facilities, optimise the efficiency of existing facility workflows, and act as the principal claims liaison for strategic broker partners. While initially a nonâmanagement position, it is envisaged that the position will grow to include lineâmanagement responsibility within the first year, supporting the development of a highâperforming claims capability within the Portfolio Solutions division.
Responsibilities Will Include
- Portfolio Management
- Manage all aspects of the Portfolio Solutions claims portfolio, ensuring accurate assessment and fair settlement of claims in a timely manner.
- Monitor portfolio performance and provide feedback to underwriting and claims management on emerging claims themes, trends and operational challenges.
- Operational Process Design & Optimisation
- Design and implement operational claims workflows for new facilities.
- Continually review and optimise claims processes for existing facilities.
- Leverage technology and automation tools, including AI where appropriate, to help improve the efficiency of claims handling.
- Broker & Stakeholder Engagement
- Act as the principal claims contact for key Portfolio Solutions brokers.
- Maintain strong relationships with underwriters, actuaries, risk, legal, finance and delegated authority teams.
- Governance, Compliance & Reporting
- Ensure all claims activities adhere to internal policies, Lloyd's standards and other regulatory requirements.
- Provide advisory input into regulatory reporting for Portfolio Solutions.
- Support MI, reporting cycles and internal claims forums.
Skills
- Experience of working within the London market or commercial (re)insurance environment preferred; experience within claims advantageous but not essential.
- Excellent communication and stakeholderâengagement skills.
- Strong organisational skills, initiative and resilience.
- Strong commitment to customer service and continuous improvement.
- Strong analytical capability with ability to interpret data.
- Proficiency in Microsoft Office and interest in AI and process optimisation.
- Demonstrable potential for people management.
Competencies
- Accountability and Proactivity: Take ownership for outcomes and proactively address challenges and opportunities.
- Resilience: Cope with setbacks, maintaining performance under pressure.
- Inclusivity: Foster a culture where diverse perspectives are valued.
- Teamwork: Work effectively across teams to achieve shared goals.
- Continuous Improvement and Change: Promote innovation and seek enhancements in efficiency, quality and consistency.
Our Benefits
We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, nonâcontributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health.
About Canopius
Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd's of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda. At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.
Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected.
We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socioâeconomic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds.
We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.
Portfolio Solutions Claims Manager in London employer: Canopius
Contact Detail:
Canopius Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Portfolio Solutions Claims Manager in London
â¨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Canopius or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
â¨Tip Number 2
Prepare for the interview by diving deep into the claims process and the Portfolio Solutions division. Show us you know your stuff and can talk about how you'd optimise workflows and enhance efficiency.
â¨Tip Number 3
Donât forget to showcase your analytical skills! Be ready to discuss how you interpret data and identify trends. We love candidates who can back up their claims with solid evidence.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows us youâre genuinely interested in being part of our team at Canopius.
We think you need these skills to ace Portfolio Solutions Claims Manager in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Portfolio Solutions Claims Manager role. Highlight any relevant experience in claims management or the London market to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our team at StudySmarter.
Showcase Your Analytical Skills: Since the role involves analysing claims data and trends, be sure to mention any experience you have with data interpretation or process optimisation. We love seeing candidates who can think critically!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at Canopius
â¨Know Your Claims Inside Out
Make sure you understand the claims process thoroughly, especially in relation to multi-class facilities. Brush up on your knowledge of Lloyd's and non-Lloyd's platforms, as well as any recent trends in claims management. This will help you demonstrate your expertise and show that you're proactive about staying informed.
â¨Showcase Your Analytical Skills
Prepare to discuss how you've used data analysis in previous roles. Think of specific examples where you've identified trends or operational challenges and how you addressed them. This will highlight your strong analytical capability and your commitment to continuous improvement.
â¨Engage with Stakeholders
Be ready to talk about your experience in building relationships with brokers and other stakeholders. Share examples of how you've effectively communicated and collaborated with different teams, as this role requires strong stakeholder engagement skills.
â¨Demonstrate Your Adaptability
Since the role may evolve to include line-management responsibilities, be prepared to discuss your potential for people management. Share experiences where you've taken ownership of outcomes and adapted to changes, showcasing your resilience and accountability.