At a Glance
- Tasks: Adjust and manage D&F property claims from start to finish, ensuring top-notch customer service.
- Company: Join Canopius, a leader in innovative insurance solutions with a collaborative team culture.
- Benefits: Enjoy opportunities for professional development and a supportive work environment.
- Other info: Ideal for motivated individuals eager to grow in the London insurance market.
- Why this job: Be part of a dynamic team that values excellence and innovation in the insurance industry.
- Qualifications: Experience in property claims handling and strong analytical skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
London, United Kingdom
Job Description
The Role
Canopius has an established team of Construction & Direct and Facultative Property underwriters (D&F) and claims adjusters working collaboratively to provide exceptional customer service and innovative solutions to our clients.
The underwriting team provides insurance for a wide range of open market and facultative coverages in North America and the rest of the world. Insurance coverage provided includes Construction, Heavy Industry and Commercial Property. Our underwriters have extensive experience and are market leading experts in their specialist areas. The wide variety of coverage provides an opportunity for the successful candidate to work closely with numerous internal and external stakeholders on claims across different risks, jurisdictions and industries.
Canopius is seeking a motivated and detailed oriented claims professional with knowledge of handling claims in the London insurance market. The individual will proactively adjust Construction and D&F claims from their initial notification through settlement.
The successful candidate will need to act in accordance with, drive, and further the aims set out in the Canopius claims vision: “to continually push the boundaries of customer excellence through an empowered, collaborative and innovative approach to claims; to be the envy of the market”.
Responsibilities will include:
Develop a thorough understanding of the claims within the Construction and D&F portfolio.
Proactively adjust claims within your claims authority and in accordance with the Canopius Claims Vision and claims manual; ensuring and delivering the very highest service to all our customers by effectively driving claims through to resolution.
Ensure that sufficient financial provisions, in accordance with the Canopius reserving philosophy, are held for all claims within your portfolio.
Develop collaborative working relationships with internal and external stakeholders, in particular with the underwriters and actuaries.
Ensure delegated claims are managed in accordance with Canopius’ claims values; ensuring effective technical oversight of TPAs/Service Providers via regular contact meetings, peer reviews, technical file reviews and generally sharing of best practice.
Instruct and proactively work with panel lawyers, adjusters, and experts to ensure the best outcomes whilst controlling costs and reducing claims leakage
Skills and experience:
A claims handler with prior experience of construction and/ or property claims handling.
Understanding of policy coverage, claims negotiation skills and claims strategy.
Understanding and applying legal, regulatory and territorial issues relating to the policy wordings.
Ability to prioritise and proactively meet deadlines.
Ability to manage complex issues and problems, and escalateappropriately. Strong analytical and problem solving skills.
Preference will be given to candidates with knowledge of the Lloyd’s insurance market, but this is not essential.
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Claims Adjuster D&F Property in London employer: Canopius
Canopius is an excellent employer that fosters a collaborative and innovative work culture, where data governance plays a crucial role in driving the organisation's success. Employees benefit from ongoing professional development opportunities and a supportive environment that encourages growth and learning, particularly in the dynamic insurance sector. Located in a vibrant area, Canopius offers unique advantages such as flexible working arrangements and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster D&F Property in London
✨Tip Number 1
Familiarise yourself with the London insurance market, especially regarding property claims. Understanding the nuances of this market will help you stand out as a candidate who is not only knowledgeable but also genuinely interested in the role.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those involved in D&F claims. Attend relevant events or join online forums to connect with potential colleagues and learn more about the company's culture and expectations.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've successfully managed complex claims in the past. Be ready to discuss these scenarios during interviews to showcase your analytical abilities and customer service focus.
✨Tip Number 4
Research Canopius's claims vision and values thoroughly. Align your personal values with theirs and be prepared to discuss how you can contribute to their goal of customer excellence during your interview.
We think you need these skills to ace Claims Adjuster D&F Property in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Claims Adjuster position. Understand the responsibilities and skills required, and think about how your experience aligns with them.
Tailor Your CV:Customise your CV to highlight relevant experience in property claims handling. Emphasise your knowledge of policy coverage, claims negotiation, and any experience you have in the London insurance market.
Craft a Compelling Cover Letter:Write a cover letter that showcases your motivation for the role and your understanding of Canopius's claims vision. Use specific examples from your past experiences to demonstrate your problem-solving skills and customer service excellence.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Canopius
✨Understand the Claims Process
Familiarise yourself with the claims process specific to D&F Property. Be prepared to discuss how you would handle claims from initial notification through to settlement, showcasing your understanding of the entire lifecycle.
✨Showcase Your Analytical Skills
Prepare examples that demonstrate your strong analytical and problem-solving skills. Discuss how you've managed complex issues in the past and how you prioritise tasks to meet deadlines effectively.
✨Build Rapport with Stakeholders
Highlight your experience in building collaborative relationships with internal and external stakeholders. Be ready to share instances where you've worked closely with underwriters or actuaries to achieve successful outcomes.
✨Emphasise Customer Service Excellence
Since Canopius values customer excellence, prepare to discuss your approach to providing superior customer service. Share specific examples of how you've gone above and beyond to ensure client satisfaction in previous roles.
