At a Glance
- Tasks: Lead product governance and develop frameworks for customer outcomes.
- Company: Canopius, a forward-thinking company focused on fair value delivery.
- Benefits: Comprehensive benefits package, hybrid working, and health insurance.
- Other info: Join a dynamic team with opportunities for professional growth.
- Why this job: Make a real impact by ensuring products deliver fair value to customers.
- Qualifications: Strong understanding of FCA Conduct rules and stakeholder engagement experience.
The predicted salary is between 50000 - 65000 € per year.
Canopius is looking for a Customer Outcomes Manager to oversee product governance and ensure that products deliver fair value. You will lead the development of customer outcomes frameworks and provide oversight across underwriting operations.
The ideal candidate should have a strong understanding of FCA Conduct rules and experience in stakeholder engagement.
The role comes with a comprehensive benefits package, including hybrid working and health insurance.
Customer Outcomes Manager — Governance & Impact (Hybrid) employer: Canopius
Canopius is an excellent employer that prioritises employee well-being and professional growth, offering a comprehensive benefits package that includes hybrid working options and health insurance. Our collaborative work culture fosters innovation and engagement, allowing you to make a meaningful impact in the governance of customer outcomes while developing your skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Outcomes Manager — Governance & Impact (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Canopius. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding FCA Conduct rules inside out. We want you to show off your knowledge and how it applies to the role of Customer Outcomes Manager.
✨Tip Number 3
Practice your stakeholder engagement skills. Think of examples where you've successfully managed relationships and outcomes. This will help you shine during interviews!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Outcomes Manager — Governance & Impact (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Customer Outcomes Manager role. Highlight your understanding of FCA Conduct rules and any relevant stakeholder engagement experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about product governance and how you can ensure fair value for customers. Be genuine and let your personality come through.
Showcase Relevant Experience:When detailing your past roles, focus on specific achievements related to governance and customer outcomes. We love seeing concrete examples of how you've made an impact in previous positions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Canopius
✨Know Your FCA Conduct Rules
Make sure you brush up on the FCA Conduct rules before your interview. Being able to discuss these regulations confidently will show that you understand the framework within which Canopius operates and that you're ready to ensure products deliver fair value.
✨Showcase Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with stakeholders in the past. Think about specific situations where you navigated challenges or built strong relationships, as this will demonstrate your ability to lead and influence effectively in the role.
✨Understand Product Governance
Familiarise yourself with product governance principles and frameworks. Be ready to discuss how you would develop and implement customer outcomes frameworks, as this is a key part of the role and will highlight your strategic thinking.
✨Ask Insightful Questions
Prepare thoughtful questions about Canopius's approach to customer outcomes and product governance. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.
