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- Tasks: Lead the adjustment of engineering and property claims, ensuring exceptional customer experiences.
- Company: Join Canopius, a leading global insurer with a positive and inclusive culture.
- Benefits: Enjoy hybrid working, competitive salary, health cover, and a supportive work environment.
- Why this job: Shape claims strategy and make a real impact in a dynamic insurance market.
- Qualifications: Experience in engineering/property claims and a relevant insurance qualification preferred.
- Other info: Collaborative team environment with opportunities for continuous professional development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Canopius has a highly regarded team of Engineering & Direct and Facultative Property (D&F) underwriters and claims professionals who work together to deliver exceptional service and innovative solutions to our global client base. Our underwriting portfolio spans North America and international markets, providing coverage across Engineering, Heavy Industry, and Commercial Property. With deep technical expertise and a reputation for market‑leading insight, our teams operate collaboratively to support complex risks across multiple jurisdictions and industries.
We are seeking an experienced and forward‑thinking claims professional with strong expertise in managing engineering and/or property claims, ideally within the London market. A relevant insurance qualification, or active progress toward one, is strongly preferred, reflecting our commitment to technical excellence and continuous professional development. This senior role requires an individual who can confidently lead the adjustment of Engineering and D&F claims from first notification through to settlement, ensuring outcomes that reflect the Canopius Claims Vision: “to continually push the boundaries of customer excellence through an empowered, collaborative and innovative approach to claims; to be the envy of the market.” You will play a key role in shaping claims strategy, influencing stakeholders, and upholding the highest standards of technical and operational performance.
Key Responsibilities
- Develop and maintain a deep understanding of the Engineering and D&F claims portfolio, demonstrating strong technical leadership and insight.
- Proactively adjust claims within your authority, driving files to timely and effective resolution while delivering an exceptional customer experience.
- Ensure financial provisions are robust, accurate, and aligned with the Canopius reserving philosophy.
- Build strong, collaborative relationships with underwriters, actuaries, and other internal stakeholders to support portfolio performance and strategic decision‑making.
- Oversee delegated claims in line with Canopius’ claims values, providing effective technical governance of TPAs and service providers through structured oversight, peer reviews, and the sharing of best practice.
- Instruct and manage panel lawyers, adjusters, and technical experts to secure optimal outcomes, ensuring cost control and minimising claims leakage.
- Contribute to continuous improvement initiatives, supporting innovation and enhancing the claims function’s market‑leading reputation.
Skills And Experience
- Strong technical background in handling engineering and/or property claims, ideally within the London insurance market.
- A relevant insurance qualification (or active progress toward one) is strongly preferred.
- Strong technical understanding of policy coverage, claims strategy, and negotiation.
- Proven ability to interpret and apply legal, regulatory, and territorial considerations across multiple jurisdictions.
- Demonstrated capability to manage complex issues, exercise sound judgement, and escalate appropriately.
- Excellent organisational skills with the ability to prioritise and deliver under pressure.
- Strong analytical and problem‑solving abilities, with a proactive and commercially aware mindset.
- Knowledge of the Lloyd’s market is advantageous.
Canopius Competencies
- Stakeholder engagement: Cultivates and maintains positive relationships with relevant internal or external stakeholders, effectively involving and communicating with them to drive collaboration, support, and alignment towards shared goals.
- Collaboration And Teamwork: Works effectively with team, project or other work groups or those outside formal line of authority to accomplish goals.
- Adapting To Change: Adjusts thoughts, feelings, and behaviours to handle new, challenging, or complex situations; embracing change as a growth opportunity when working within new work structures, processes, regulations, or requirements.
- Continuous Improvement: Analyses current and future state business requirements and identify strategies to continuously improve products, services or processes.
- Innovation: Creates, develops and implements new ideas to enhance new or improved processes, systems, solutions, products or services.
- Resilience: The ability to cope with and recover from setbacks, challenges or difficulty.
- Future Focused: Anticipates changes in regulations, technology and client needs, proactively responding to key trends happening in the industry.
Benefits
We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non‑contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health.
About Canopius
Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda. At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results. Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected. We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio‑economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds. We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.
Claims Adjuster - Engineering D&F Property employer: Canopius
Contact Detail:
Canopius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster - Engineering D&F Property
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Canopius. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into the claims process. Brush up on your technical knowledge about engineering and property claims, and be ready to discuss how you can contribute to Canopius' vision of customer excellence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share examples of how you've tackled complex claims issues in the past. This will demonstrate your ability to manage challenges effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Canopius team.
We think you need these skills to ace Claims Adjuster - Engineering D&F Property
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role inside out. Dive into the job description and highlight the key skills and experiences they’re looking for. This will help you tailor your application to show that you’re the perfect fit!
Be Authentic: When you’re writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and insights. It’s all about showing how you can contribute to our team at Canopius.
Showcase Your Achievements: Don’t just list your responsibilities from previous roles; instead, focus on what you’ve achieved. Use specific examples to demonstrate how you’ve successfully managed claims or improved processes in the past. Numbers and outcomes speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at Canopius
✨Know Your Stuff
Make sure you have a solid understanding of engineering and D&F claims. Brush up on your technical knowledge and be ready to discuss specific cases or scenarios you've handled in the past. This will show that you're not just familiar with the theory but can apply it in real-world situations.
✨Showcase Your Collaboration Skills
Since this role involves working closely with underwriters, actuaries, and other stakeholders, be prepared to share examples of how you've successfully collaborated in previous roles. Highlight any experiences where you built strong relationships or influenced decisions to achieve positive outcomes.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your analytical and problem-solving skills. Think of complex issues you've managed and how you approached them. Be ready to explain your thought process and the steps you took to resolve challenges, especially in high-pressure situations.
✨Embrace Continuous Improvement
Canopius values innovation and continuous improvement, so come prepared with ideas on how you could enhance their claims processes. Share any initiatives you've led or participated in that resulted in improved efficiency or customer satisfaction, showing that you're forward-thinking and proactive.