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- Tasks: Adjust and manage claims in Credit Political Risk & Crisis Management, ensuring top-notch customer service.
- Company: Join Canopius, a leading insurer known for its collaborative and innovative culture.
- Benefits: Gain valuable experience in a niche field with opportunities for professional growth.
- Why this job: Be part of a dynamic team tackling real-world risks and making a difference.
- Qualifications: Enthusiasm for learning, strong communication skills, and a passion for current events.
- Other info: Work in a supportive environment that values collaboration and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Canopius has an established team of underwriters and claims adjusters working collaboratively to provide exceptional customer service and practical solutions to our clients. The team handles claims arising from a wide range of risks and this role will focus on Credit & Political Risk and Crisis Management (CPC) claims. Canopius is a leading insurer in this field, providing protection against risks such as non-payment, illegal government intervention, sabotage and terrorism. This breadth of underwriting interest creates a unique opportunity for an individual interested in claims to build a comprehensive knowledge of the political risk and credit world, working closely with internal political and legal experts in addition to our underwriters.
Our Claims Vision is “to continually push the boundaries of customer excellence through an empowered, collaborative and innovative approach to claims; to be the envy of the market” and is at the core of everything we do. Canopius is seeking a motivated and enthusiastic individual to join our team as a Claims Adjuster. This is an excellent opportunity for an experienced Claims Adjuster in the London insurance market; experience in CPC claims is advantageous but we are committed to the development of a diverse team and very open to applications from adjusters with experience in different classes of business (such as Financial Lines, Political Violence or Property) who would like the opportunity to specialise in an exciting niche class of business.
The successful candidate will learn to proactively and independently adjust political risk and credit claims from initial notification through to settlement.
Responsibilities Will Include:
- Develop a thorough understanding of the claims within the Credit & Political Risk and Crisis Management portfolio and monitor circumstances that may turn into claims (whether in relation to individual risks or global events, such as the war in Ukraine).
- Proactively adjust claims within their claims authority and in accordance with the Canopius claims manual; ensuring and delivering the very highest service to all our customers by effectively driving claims through to resolution.
- Ensure that adequate financial provisions are maintained and reported appropriately.
- Nurture and maintain collaborative working relationships with internal and external stakeholders; in particular with the underwriters for these classes of business.
- Instruct and proactively work with panel lawyers, adjusters, and experts to ensure the best outcomes whilst controlling costs and reducing claims leakage.
Skills And Experience:
- A positive, enthusiastic and confident disposition.
- A passion for learning and a keen interest in current events.
- A strategic thinker with strong communication skills; able to articulate their point of view in a clear and considered manner.
- A collaborative and thoughtful approach to working with other stakeholders in the claims process (underwriters, brokers, insureds).
- Customer focused and keen to provide the highest quality of service delivery.
- Able to work both independently and as a team player.
- Willingness to take responsibility and accountability.
- Act with honesty, integrity and fairness at all times.
- Ability to prioritise and proactively meet deadlines.
- Preference will be given to candidates with knowledge of the Lloyd’s insurance market and an understanding of the claims function, but this is not essential.
- Proficiency in Microsoft Office and openness to using AI would be advantageous.
Competencies:
- Stakeholder engagement: Cultivates and maintains positive relationships with relevant internal or external stakeholders, effectively involving and communicating with them to drive collaboration, support, and alignment towards shared goals.
- Collaboration And Teamwork: Works effectively with team, project or other work groups or those outside formal line of authority to accomplish goals.
- Adapting To Change: Adjusts thoughts, feelings, and behaviours to handle new, challenging, or complex situations; embracing change as a growth opportunity when working within new work structures, processes, regulations, or requirements.
- Continuous Improvement: Analyses current and future state business requirements and identify strategies to continuously improve products, services or processes.
- Innovation: Creates, develops and implements new ideas to enhance new or improved processes, systems, solutions, products or services.
- Resilience: The ability to cope with and recover from setbacks, challenges or difficulty.
- Future Focused: Anticipates changes in regulations, technology and client needs, proactively responding to key trends happening in the industry.
Claims Adjuster - Credit Political Risk & Crisis Management employer: Canopius
Contact Detail:
Canopius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster - Credit Political Risk & Crisis Management
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working in claims or underwriting. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Canopius and understanding their claims process. Familiarise yourself with current events that could impact political risk and credit claims. This will show your enthusiasm and help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Claims Adjuster, you'll need to articulate your thoughts clearly. Try mock interviews with friends or use online platforms to refine your pitch. Being able to express your ideas confidently can make a huge difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Canopius. Keep an eye on our careers page for the latest opportunities!
We think you need these skills to ace Claims Adjuster - Credit Political Risk & Crisis Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight any relevant experience in Credit & Political Risk and Crisis Management, or similar fields. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've demonstrated the skills we're looking for, like collaboration and customer focus.
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to articulate your thoughts effectively. We love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at Canopius!
How to prepare for a job interview at Canopius
✨Know Your Claims Inside Out
Before the interview, dive deep into understanding Credit & Political Risk and Crisis Management claims. Familiarise yourself with common scenarios, recent global events, and how they might impact claims. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Collaborative Spirit
Canopius values teamwork and collaboration. Be ready to share examples of how you've successfully worked with others in past roles. Highlight your ability to build relationships with stakeholders, as this is crucial for a Claims Adjuster who needs to liaise with underwriters and external experts.
✨Demonstrate Your Customer Focus
Prepare to discuss how you prioritise customer service in your work. Think of specific instances where you went above and beyond to resolve a claim or support a client. This will align perfectly with Canopius's vision of delivering exceptional customer service.
✨Be Ready for Change
The insurance landscape is always evolving, especially in areas like political risk. Show that you're adaptable and open to learning new processes or technologies. Discuss any experiences where you've successfully navigated change, as this will resonate well with their focus on continuous improvement.
