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For Companies At a Glance
- Tasks: Lead the charge in managing debt and ensuring timely collections for top clients.
- Company: Join Canopius, a leading global insurer with a vibrant culture.
- Benefits: Enjoy hybrid working, competitive salary, health cover, and a supportive work environment.
- Why this job: Make a real impact in a dynamic role while developing your career in finance.
- Qualifications: Experience in credit management and strong analytical skills are essential.
- Other info: Be part of a diverse team that values your unique contributions.
The predicted salary is between 36000 - 60000 £ per year.
A senior member of the UK Operations team, reporting to the Manager of Credit Control, effectively supporting the team in managing and maintaining control over the organisation’s debt position ensuring the timely collection of outstanding premium. In addition to providing any and all support to the line manager as required.
Responsibilities
- Supports and supervises Analysts in the collection of funds, accounts reconciled and queries resolved for top-level client accounts.
- Maintains relationships with clients to facilitate greater efficiency in payments and query resolutions.
- Supports the ongoing analysis of all accounts to minimise clients’ exposure in terms of debt versus deposit.
- Offers proposals for resolution of all disputes quickly and efficiently to collect funds.
- Executes payment and repayment plans with customers that are in default of payment terms and initiates legal proceedings when appropriate.
- Prepares and collects quantifying data and generates reports to assist in cash collection and identifying problem areas.
- Substitutes for Manager on relevant committees and meetings.
- Reviewer, co-ordinator and producer of departmental MI, tasks and issue logs.
- Supports overseas office and direct business collation and agrees balances for processing.
- Assists with technical support for direct business stakeholders if necessary.
- Details any concerns to line management.
Skills And Experience
- Business Process Improvement
- Credit Management
- Customer Experience Management
- Data Analysis
- Debt Collection
- Documentation & Records Management
- KPI/Metric Design
- Payments Processing, as required
- Policy/EPI Management
Competencies
- Stakeholder engagement: Cultivates and maintains positive relationships with relevant internal or external stakeholders, effectively involving and communicating with them to drive collaboration, support, and alignment towards shared goals.
- Collaboration And Teamwork: Works effectively with team, project or other work groups or those outside formal line of authority to accomplish goals.
- Adapting To Change: Adjusts thoughts, feelings, and behaviours to handle new, challenging, or complex situations; embracing change as a growth opportunity when working within new work structures, processes, regulations, or requirements.
- Continuous Improvement: Analyses current and future state business requirements and identify strategies to continuously improve products, services or processes.
- Innovation: Creates, develops and implements new ideas to enhance new or improved processes, systems, solutions, products or services.
- Resilience: The ability to cope with and recover from setbacks, challenges or difficulty.
- Future Focused: Anticipates changes in regulations, technology and client needs, proactively responding to key trends happening in the industry.
Common Skills Across Job Family
- Business Process Improvement (Proficiency Level 1)
- Credit Management (Proficiency Level 2)
- Customer Experience Management (Proficiency Level 2)
- Data Analysis (Proficiency Level 1)
- Debt Collection (Proficiency Level 1)
- Documentation & Records Management (Proficiency Level 1)
- KPI/Metric Design (Proficiency Level 1)
- Payments Processing (Proficiency Level 1)
- Policy Management (Proficiency Level 2)
- Regulatory Compliance (Proficiency Level 1)
Our Benefits
We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health.
About Canopius
Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda. At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.
Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected. We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds. We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.
Senior Credit Control Analyst employer: Canopius Group
Contact Detail:
Canopius Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Control Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Credit Control Analyst role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to credit management and think about how your skills in debt collection and customer experience can add value. Tailor your responses to show you’re a perfect fit for their team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience in credit control and data analysis. The more you practice, the more confident you’ll feel when it’s time to shine in front of the hiring manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. So, go ahead and submit that application – we can’t wait to see what you bring to the table!
We think you need these skills to ace Senior Credit Control Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Credit Control Analyst role. Highlight your experience in credit management and debt collection, and don’t forget to showcase your data analysis skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to managing client relationships and resolving disputes, as these are key aspects of the job.
Showcase Your Soft Skills: We love candidates who can collaborate and adapt! In your application, highlight examples of how you've worked effectively in teams and handled challenging situations. This will show us you’re not just about numbers but also about people.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our awesome team at Canopius!
How to prepare for a job interview at Canopius Group
✨Know Your Numbers
As a Senior Credit Control Analyst, you'll be dealing with financial data and metrics. Brush up on your data analysis skills and be ready to discuss how you've used data to improve processes or resolve disputes in the past. Bring examples of reports you've generated that led to successful outcomes.
✨Showcase Your Stakeholder Skills
This role requires strong stakeholder engagement. Prepare to share specific instances where you've cultivated relationships with clients or internal teams to enhance collaboration. Think about how you can demonstrate your ability to communicate effectively and drive alignment towards shared goals.
✨Be Ready for Problem-Solving
Expect questions about how you've handled challenging situations, especially regarding debt collection and payment disputes. Have a few scenarios in mind where you successfully navigated complex issues, showcasing your resilience and innovative thinking in finding solutions.
✨Embrace Change
The job description highlights the importance of adapting to change. Be prepared to discuss how you've adjusted to new processes or regulations in previous roles. Share examples of how you view change as an opportunity for growth and improvement, which will resonate well with the interviewers.
