At a Glance
- Tasks: Manage IT governance frameworks and oversee audit and assurance activities within Technology.
- Company: The role reports to the Head of IT Governance, ensuring effective implementation of governance practices.
- Benefits: Offers hybrid working, a competitive salary, non-contributory pension, and health insurance.
- Other info: The position involves managing a team of IT Governance Analysts and a Governance and Controls Lead.
- Why this job: Join a critical role in supporting regulatory compliance and delivering high-quality IT services.
- Qualifications: Requires experience in IT governance, risk management, and knowledge of ISO standards.
The predicted salary is between 60000 - 75000 £ per year.
The IT Governance and Quality Manager is responsible for the day‑to‑day management and operation of the IT governance, controls, audit, and assurance activities within Technology. Reporting into the Head of IT Governance, the role ensures that IT governance frameworks, control environments, and quality assurance practices are effectively implemented, embedded, and continuously improved. The role provides operational leadership across IT governance and assurance activities and manages a team comprising IT Governance Analysts and a Governance and Controls Lead. It plays a critical role in supporting regulatory compliance, audit readiness, and the delivery of well‑controlled, high‑quality IT services.
Responsibilities
- IT Governance & Controls
- Manage the implementation and ongoing operation of IT governance frameworks, policies, standards, and procedures.
- Ensure IT controls are clearly defined, documented, communicated, and operating effectively.
- Support the identification, assessment, and mitigation of IT risks in line with organisational risk management practices.
- Maintain governance artefacts, control libraries, and supporting documentation.
- Oversee the operation of governance processes across IT, including change, risk, and service management controls.
- Support control attestation, evidence collection, and management system activities.
- Audit & Assurance
- Manage the IT audit and assurance activities on behalf of Technology.
- Act as a key operational point of contact for internal audit, external audit, and assurance reviews.
- Coordinate audit planning, evidence gathering, walkthroughs, and responses.
- Track audit actions and ensure timely remediation of findings and control weaknesses.
- Provide clear reporting on audit status, themes, and outcomes to the Head of IT Governance and senior stakeholders.
- Quality Assurance & Control Effectiveness
- Support the operation and continuous improvement of quality and assurance practices across IT delivery.
- Ensure governance and control requirements are embedded into IT processes and delivery lifecycles.
- Monitor control performance, quality metrics, and assurance outcomes.
- Identify opportunities to strengthen control effectiveness and reduce operational and delivery risk.
- Stakeholder Engagement & Reporting
- Work closely with Technology, Risk, Compliance, and Audit stakeholders to ensure alignment and effective delivery.
- Support the Head of IT Governance with management information, insights, and recommendations.
- Contribute to a positive, collaborative governance culture across Technology.
- Continuous Improvement
- Identify opportunities to streamline processes and improve efficiency and effectiveness.
- Support the adoption of best practice frameworks and standards (e.g. ITIL, COBIT, ISO).
- Contribute to continuous improvement initiatives across Technology and assurance activities.
Qualifications
- Experience in IT governance, IT risk, IT controls, audit, or assurance roles.
- Strong understanding of IT control frameworks and governance best practice.
- Experience coordinating or supporting internal and external IT audits.
- Proven experience managing or leading teams.
- Strong organisational, documentation, and attention‑to‑detail skills.
- Ability to engage confidently with technical and non‑technical stakeholders.
- Experience working in regulated or complex organisational environments.
- Knowledge of relevant standards such as ISO 27001, ISO 20000, COBIT, or ITIL.
- Experience supporting quality assurance, testing, or control effectiveness activities.
Benefits
We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non‑contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health.
Equal Employment Opportunity
We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio‑economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds. We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.
IT Governance & Quality Manager in Manchester employer: Canopius Group
This role is based in a dynamic technology environment focused on continuous improvement and quality assurance. Employees enjoy a comprehensive benefits package that promotes overall wellbeing, including health and dental cover. The team values collaboration and supports a diverse workplace culture.
