Hybrid Service Desk Analyst – 1st/2nd Line IT Support in Manchester

Hybrid Service Desk Analyst – 1st/2nd Line IT Support in Manchester

Manchester Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Canopius Group

At a Glance

  • Tasks: Provide top-notch IT support and manage incidents for users across various locations.
  • Company: Join Canopius Group, a dynamic company with a focus on teamwork and communication.
  • Benefits: Enjoy hybrid working, competitive pay, and a supportive work culture.
  • Other info: Great opportunity for career growth in a collaborative setting.
  • Why this job: Be part of a fast-paced environment where your skills make a real difference.
  • Qualifications: Strong communication skills and a passion for IT support are essential.

The predicted salary is between 40000 - 50000 Β£ per year.

Canopius Group is seeking a Service Desk Analyst to deliver Level 1 and 2 IT support from Manchester, working a UK core hours rota with hybrid office/home arrangements.

You will handle incidents, maintain end-to-end ownership of tickets, and provide professional user support across Canopius offices and remote locations.

The role emphasizes strong communication and teamwork in a fast-paced environment.

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Hybrid Service Desk Analyst – 1st/2nd Line IT Support in Manchester employer: Canopius Group

At Canopius, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. As a Data Governance Analyst, you will benefit from a comprehensive wellbeing package, including hybrid working options, competitive salaries, and a strong commitment to professional development. Our focus on building a data-led culture not only enhances your career growth but also allows you to make a meaningful impact in the insurance industry.

Canopius Group

Contact Details:

Canopius Group Recruitment Team

We think you need these skills to ace Hybrid Service Desk Analyst – 1st/2nd Line IT Support in Manchester

1st Line IT Support
2nd Line IT Support
Incident Management
Ticketing Systems
User Support
Communication Skills
Teamwork