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- Tasks: Resolve complex issues in Linux-based systems and contribute to open source projects.
- Company: Canonical is a leading tech firm driving the global shift to open source with Ubuntu.
- Benefits: Enjoy remote work, annual bonuses, personal development budgets, and travel opportunities.
- Why this job: Join a dynamic team, tackle real-world tech challenges, and make an impact in open source.
- Qualifications: Strong academic background in STEM, experience with Linux, and coding skills in Python, Go, C or C++.
- Other info: Work from anywhere with occasional international travel for team events.
The predicted salary is between 36000 - 60000 Ā£ per year.
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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the Ų§Ų·ŁŲ§Ų¹Ų§ŲŖ world\ās leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few officeābased roles. Teams meet two to four times yearly in person,mintis in interesting locations around the world, to align on strategy and execution. The company is founderāled, profitable, and growing.
We are hiring a Software Maintenance Ų§Ų®ŪŲ± Engineer to work in a dynamic and exciting engineering role in Linuxābased infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the openāsource applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the openāsource applications large enterprise customers run.
This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
This role deals with critical issues in the openāsource stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.
We will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.
Location: This is a remote role, we have teams in all time zones.
Responsibilities
Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other openāsource software
Maintain a close working relationship with Canonical\ās Field, Support and product engineering teams
Participate in upstream communities
Develop bug fixes, backport patches, and work with upstream for inclusionRetriever
Review code produced by other engineers
Demonstrate good judgment in technical methods and techniques
Prioritize work and manage your time effectively against those priorities
Participate in team discussions to improve processes, tools and documentation
Maintain clear, technical and concise communications
Work from home ŚÆŲ°Ų§ and travel internationally up to 10% of work time for team meetings, events and conferences
Qualifications
An exceptional academic track record
Background in Computer Science, STEM or similar
Experience with Linux and open source software
Experience with at least one of Python, Go, C or C++ on Linux
A drive to learn unfamiliar technology and deepādive difficult issues
Willingness to travel up to 4 times a year for internal events
Niceātoāhave skills
You love technology and working with brilliant people
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and selfāmotivated
You have interest in, or willingness to learn about any of the following: Ubuntu Linux ā kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, Mongo, Debian packaging, distributed systems
What we offer colleagues
Distributed work environment with twiceāyearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
_blogMaternity and paternity leave
Employee Assistance Programme & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for longāą¦²ą§ą¦° company events
About CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important openāsource projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; inŠ»ŃŠ± order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Equal Opportunity EmploymentCanonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
Entry level
Employment type
Fullātime
Job function
Information Technology
Industries
Software Development
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Software Maintenance Engineer employer: Canonical
Contact Detail:
Canonical Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Software Maintenance Engineer
āØTip Number 1
Familiarise yourself with the latest developments in Linux and open source software. Being well-versed in technologies like Ubuntu, Kubernetes, and OpenStack will not only boost your confidence but also demonstrate your genuine interest in the role.
āØTip Number 2
Engage with online communities and forums related to open source software. Participating in discussions or contributing to projects can help you build connections and showcase your expertise, making you a more attractive candidate.
āØTip Number 3
Prepare to discuss real-world troubleshooting scenarios during interviews. Think of specific examples where you've resolved complex technical issues, as this will highlight your problem-solving skills and ability to work under pressure.
āØTip Number 4
Showcase your soft skills during interactions with the team. Effective communication and collaboration are key in remote roles, so be ready to demonstrate how you can contribute positively to team dynamics.
We think you need these skills to ace Software Maintenance Engineer
Some tips for your application š«”
Tailor Your CV: Make sure your CV highlights relevant experience with Linux and open source software. Include specific projects or roles where you've used Python, Go, C, or C++.
Craft a Compelling Cover Letter: In your cover letter, express your passion for open source technology and troubleshooting. Mention how your skills align with the responsibilities of the Software Maintenance Engineer role at Canonical.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your ability to resolve complex technical issues. Highlight any experience you have with upstream bug fixes or working within open source communities.
Highlight Soft Skills: Canonical values communication and teamwork. Make sure to mention your soft skills, such as being articulate, accountable, and flexible, as these are crucial for success in a remote work environment.
How to prepare for a job interview at Canonical
āØShow Your Passion for Open Source
Make sure to express your enthusiasm for open source software during the interview. Discuss any personal projects or contributions you've made to open source communities, as this will demonstrate your commitment and understanding of the ecosystem.
āØDemonstrate Technical Proficiency
Be prepared to discuss your experience with Linux and the specific technologies mentioned in the job description, such as Kubernetes, OpenStack, and Ceph. You might be asked technical questions or even to solve problems on the spot, so brush up on your skills beforehand.
āØCommunicate Clearly and Concisely
Since the role involves maintaining clear communication, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate your points, and ensure you can explain complex technical concepts in a way that is easy to understand.
āØPrepare for Problem-Solving Scenarios
Expect to encounter scenario-based questions where you'll need to troubleshoot issues related to Ubuntu or other technologies. Think through common problems you've faced in the past and how you resolved them, as this will showcase your analytical skills and ability to think on your feet.
