Site Reliability Engineer

Join to apply for the Site Reliability Engineer role at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person to align on strategy and execution. The company is founder-led, profitable, and growing.

Location: Globally remote role

Role and responsibilities:

• We deploy and run OpenStack, Kubernetes, storage solutions, and open source applications, applying DevOps practices.
• Our goal is to perfect enterprise infrastructure DevOps practices, raising the bar on what's possible with automation by embracing a model-driven approach, whether on-premise or on public clouds.
• We run hundreds of private cloud environments, Kubernetes clusters, and applications for customers across physical and public cloud estates.
• You will identify and address incidents, monitor and observe applications, anticipate potential issues, and enable product refinement to achieve high-quality standards in our open source portfolio.
• Your work will encompass the full stack, from bare-metal networking and kernel up to Kubernetes and open source applications.
• You will be trained in core technologies like OpenStack, Kubernetes, security standards, and open source products such as Kubeflow, Kafka, OpenSearch, databases, and many others.
• Automation is viewed as a software engineering problem, driven by metrics and code to operate at scale.

What you will do:

• Develop and operate Linux-based systems with a strong emphasis on reliability and automation.
• Design, implement, and maintain scalable monitoring and incident response processes.
• Collaborate on the deployment and operation of OpenStack, Kubernetes, and related open source applications.
• Work across the full stack from hardware (bare metal) to containers.
• Engage in on-call rotations and support mission-critical services for global customers.

What we are looking for in you:

• Degree in software engineering or computer science.
• Python software development experience.
• Operational experience in Linux environments.
• Experience with Kubernetes deployment or operations.
• Excellent interpersonal skills, curiosity, flexibility, and accountability.
• Ability to travel internationally twice a year for company events (up to two weeks).

Bonus skills:

• Familiarity with OpenStack deployment or operations.
• Familiarity with public cloud deployment or operations.
• Familiarity with private cloud management.

What we offer colleagues:

• Compensation is shaped by geography, experience, and performance. In addition to base pay, annual bonuses are offered.
• We provide a range of benefits aligned with our values and local needs, and we maintain programs to ensure fairness globally.
• Distributed work environment with twice-yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Every 6 months compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programs.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long-haul company events.

About Canonical:

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, we are committed to excellence and global impact. We recruit on a global basis and value high performance and innovation. Most colleagues have worked from home since 2004. Our environment encourages thinking differently, working smarter, and continuous learning.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration.