Senior Design Manager (Infrastructure)

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing.

We are hiring a senior design manager to play a key role making open source software available to the world. Our Design function ensures the experience of the software and infrastructure we build is true to our intentions, and delivers the tools our community and customers need. The Design Manager makes this possible through leadership within, and beyond, our teams.

As a Senior Design Manager, you bring both experience managing design teams and have expertise in a deeply technical domain. This enables you to coach designers in creating tools for developers and cloud engineers, and cross-context to move towards tangible outcomes and lift the quality of their work. You will manage expectations and ensure deadlines are met in a timely manner against your roadmap. You will be able to communicate clearly and actively listen to product and engineering stakeholders, and your team, to drive sustainable quality improvements and guide individuals towards meaningful growth.

Leading the Infrastructure Design team, you will take responsibility for the products that help to build cloud experiences and software distribution mechanisms, and you will help to evolve the security of how software is packaged and delivered.

What the role entails:

• Reviewing the work of your design team for quality
• Working with individual designers to support their professional growth
• Continuously improving operational workflows, including production outsourcing and collaboration with Web Engineering
• Working with stakeholders, especially the Engineering organization, to clearly define and validate outcomes
• Evolving design systems and guidelines to drive consistent quality and improve efficiency
• Coordinating with the rest of design leadership to mature our collective practice
• Bringing your team and others together to share their work and strengthen culture
• Engaging the open source community to learn and make the value of our work legible

What we are looking for in you:

• A portfolio demonstrating outstanding quality in UX design and savviness in technology
• Exceptional educational achievements in design or related behavioral science discipline
• Full lifecycle experience from user needs discovery through validation and implementation guidance
• Commitment to transparent project delivery and owning team deadlines
• Experience of managing a team that interacts with technical stakeholders
• Familiarity with quantitative optimisation approaches
• A passion for balancing consistency and innovation
• Willingness to travel up to 4 times a year for internal events

What we offer you:

• Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills.
• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000 USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.