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- Tasks: Provide technical support for customers using Ubuntu and resolve complex issues.
- Company: Leading open source software provider with a focus on innovation.
- Benefits: Full-time remote work, personal development opportunities, and collaborative team environment.
- Why this job: Join a dynamic team and make a difference in customer satisfaction with your Linux expertise.
- Qualifications: Expertise in Linux system support and strong customer interaction skills.
- Other info: Great opportunity for growth in a supportive and innovative setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading open source software provider is seeking a Cloud Support Engineer to provide technical support for their customers using Ubuntu. This role involves investigating and resolving complex issues, contributing to knowledge bases, and ensuring customer satisfaction.
The ideal candidate should excel in Linux system support and have extensive customer interaction experience. This is a full-time position in a remote working environment, providing opportunities for personal development and team collaboration.
Remote Cloud Support Engineer — Linux & Open Source Expert in London employer: Canonical
Contact Detail:
Canonical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Cloud Support Engineer — Linux & Open Source Expert in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or join relevant forums. Engaging with others can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your Linux projects and contributions to open source. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for those interviews! Brush up on common technical questions related to cloud support and Linux systems. Practising with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Remote Cloud Support Engineer — Linux & Open Source Expert in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Linux expertise and any relevant experience with Ubuntu. We want to see how your skills align with the role, so don’t hold back on showcasing your technical support background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about open source software and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of complex issues you've resolved in the past. We’re looking for someone who can think on their feet and tackle challenges head-on, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Canonical
✨Know Your Linux Inside Out
Make sure you brush up on your Linux skills before the interview. Be prepared to discuss your experience with Ubuntu and any troubleshooting you've done. They’ll likely ask you about specific scenarios, so having examples ready will show you know your stuff.
✨Customer Interaction is Key
Since this role involves a lot of customer interaction, think of times when you've successfully resolved customer issues. Prepare to share these stories, highlighting your communication skills and how you ensured customer satisfaction.
✨Familiarise Yourself with Open Source Principles
As an open source software provider, they value candidates who understand the ethos behind it. Brush up on key concepts and be ready to discuss how you’ve contributed to or used open source projects in the past.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their team dynamics, tools they use, and opportunities for personal development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
