At a Glance
- Tasks: Solve complex tech problems and collaborate with global teams on innovative open source projects.
- Company: Join Canonical, a leading tech firm at the forefront of open source innovation.
- Benefits: Enjoy competitive pay, annual bonuses, remote work, and a personal learning budget.
- Other info: Flexible work environment with opportunities for travel and professional growth.
- Why this job: Make a real impact in tech while working with brilliant minds across the globe.
- Qualifications: Strong background in Computer Science and experience with Linux and programming languages.
The predicted salary is between 28800 - 48000 £ per year.
Overview
This is a remote role with teams across time zones.
Responsibilities
- Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, Kubernetes, and other open source software.
- Maintain a close working relationship with Canonical's Field, Support and product engineering teams.
- Participate in upstream communities.
- Develop bug fixes, backport patches, and work with upstream for inclusion.
- Review code produced by other engineers.
- Demonstrate good judgment in technical methods and techniques.
- Prioritise work and manage your time effectively against those priorities.
- Participate in team discussions to improve processes, tools, and documentation.
- Maintain clear, technical and concise communications.
- Work from home and travel internationally up to 10% of work time for team meetings, events and conferences.
What we are looking for
- An exceptional academic track record.
- Background in Computer Science, STEM or similar.
- Experience with Linux and open source software.
- Experience with at least one of Python, Go, C or C++ on Linux.
- A drive to learn unfamiliar technology and deep-dive difficult issues.
- Willingness to travel up to 4 times a year for internal events.
Nice-to-have skills
- You love technology and working with brilliant people.
- You are curious, flexible, articulate, and accountable.
- You value soft skills and are passionate, enterprising, thoughtful, and self-motivated.
- You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, Mongo, Debian packaging, distributed systems.
What we offer colleagues
- We offer a competitive, globally-informed compensation approach. In addition to base pay, we provide a performance-driven annual bonus and a range of benefits aligned with Canonical values.
- Distributed work environment with twice-yearly team sprints in person.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review.
- Recognition rewards.
- Annual holiday leave.
- Maternity and paternity leave.
- Employee Assistance Programme & Wellness Platform.
- Opportunity to travel to new locations to meet colleagues.
- Priority Pass and travel upgrades for long-haul company events.
About Canonical
Canonical is a pioneering tech firm at the forefront of open source. As the company that publishes Ubuntu, we are central to AI, IoT, and cloud software. We recruit on a global basis and maintain high standards for new hires. Most colleagues have previously worked from home, and we encourage thinking differently, learning new skills, and raising performance.
Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Job details
- Seniority level: Mid-Senior level.
- Employment type: Full-time.
- Job function: Engineering and Information Technology.
- Industries: Software Development.
Software Engineer - L3 Support in Glasgow employer: Canonical
Canonical is an exceptional employer that champions a distributed work culture, allowing you to collaborate with brilliant minds from around the globe while enjoying the flexibility of remote work. With a strong focus on personal development, employees benefit from a generous learning budget and annual compensation reviews, alongside unique opportunities for international travel to connect with colleagues. Join us to be part of a pioneering tech firm that values diversity, innovation, and continuous growth in the open-source software landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer - L3 Support in Glasgow
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Canonical or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Canonical.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Canonical.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Canonical that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Software Engineer - L3 Support in Glasgow
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Canonical.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Canonical and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Canonical
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Canonical uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
