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- Tasks: Lead travel, logistics, events, and administration for a global tech company.
- Company: Canonical is a pioneering open-source software provider, known for Ubuntu.
- Benefits: Enjoy remote work, annual bonuses, learning budgets, and travel opportunities.
- Why this job: Join a fast-paced team impacting global operations and shaping company culture.
- Qualifications: Exceptional academic record, leadership skills, and ability to work in diverse teams.
- Other info: Work from anywhere with a focus on personal development and global collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world\’s leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices.
The company is founder led, profitable and growing. We are hiring a Business Services Team Manager to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration.
This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry.
We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy.
Our team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team.
This team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues.
Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions.
Our team also provides traditional \’EA\’ services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives.
LocationWorldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing.
Leadership and AccountabilityThis team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly.
Responsibilities
Travel approvals, logistics and operations
Expense review in line with policies
Planning of complex company events four times a year
Company offices that provide executive briefing and operational facilities
Our global duty of care, health and safety programs with comprehensive policies and practices
What we are looking for
An exceptional academic track record from both high school and university
An undergraduate degree in a technical or business subject
Drive, and a track record of going above-and-beyond expectations
Leadership and management skills
Demonstrable good judgement in matters involving money, policy and in-person interactions
Ability to work in a global, multicultural organisation
Excellent interpersonal skills, curiosity, flexibility
Responsibility, accountability, thoughtfulness and self-awareness
Result-oriented, with a personal drive to meet commitments
Ability to travel up to four times a year, for company events up to two weeks long
Additional Skills That You Might Also Bring
Travel industry experience
Project management experience
Event management and operations experience
Business and corporate administration experience
What we offer you
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Equal Opportunity EmployerCanonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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Business Services Team Manager employer: Canonical
Contact Detail:
Canonical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Services Team Manager
✨Tip Number 1
Familiarise yourself with Canonical's culture and values. Understanding their commitment to open source and global collaboration will help you align your approach during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Canonical. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company and its operations, which can be invaluable during your discussions.
✨Tip Number 3
Prepare to discuss your experience in managing complex logistics and events. Given the role's focus on large-scale company events, having specific examples ready will demonstrate your capability to handle the responsibilities effectively.
✨Tip Number 4
Showcase your leadership skills by preparing scenarios where you've successfully held team members accountable or navigated challenging situations. This will highlight your judgement and interpersonal skills, which are crucial for this role.
We think you need these skills to ace Business Services Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in travel logistics, event management, and team leadership. Use specific examples that demonstrate your ability to manage complex operations and coordinate large-scale events.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Canonical and explain how your skills align with their needs. Mention your understanding of their global operations and your ability to work in a multicultural environment.
Showcase Leadership Skills: Provide examples of past experiences where you demonstrated strong leadership and decision-making skills. Highlight situations where you held team members accountable and ensured adherence to policies.
Emphasise Interpersonal Skills: Since the role requires excellent interpersonal skills, include instances where you've successfully collaborated with diverse teams or managed stakeholder relationships. This will show your ability to navigate a global organisation effectively.
How to prepare for a job interview at Canonical
✨Showcase Your Leadership Skills
As a Business Services Team Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams or projects in the past, focusing on your decision-making and problem-solving skills.
✨Understand Canonical's Culture
Familiarise yourself with Canonical's values and work culture, especially their commitment to open source and global collaboration. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle complex situations, such as managing logistics for large events or resolving conflicts within a team. Think through potential scenarios and how you would approach them, highlighting your organisational skills.
✨Demonstrate Financial Acumen
Since the role involves managing significant operational costs, be prepared to discuss your experience with budgeting and expense management. Highlight any relevant experiences where you've ensured financial accountability and transparency.
