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- Tasks: Provide top-notch technical support for Linux issues and ensure customer satisfaction.
- Company: Leading open source tech firm in London with a collaborative culture.
- Benefits: Competitive salary, professional growth, and a dynamic work environment.
- Why this job: Join a passionate team and contribute to innovative open source solutions.
- Qualifications: Passion for Linux, strong customer support skills, and a technical degree.
- Other info: Great opportunity for professional evolution in a supportive setting.
The predicted salary is between 28800 - 43200 £ per year.
A leading open source tech firm in London seeks a Linux Engineer/Administrator to deliver technical support for employees and customers. You'll be responsible for troubleshooting Linux issues and ensuring outstanding customer satisfaction.
The ideal candidate will have:
- a passion for Linux
- strong customer support experience
- an undergraduate degree in a technical field
Join us to work in a collaborative environment and evolve professionally while contributing to innovative solutions.
Ubuntu Desktop Support Engineer (London Office) employer: Canonical Ltd
Contact Detail:
Canonical Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ubuntu Desktop Support Engineer (London Office)
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work with Linux. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Consider creating a GitHub profile or a personal project that showcases your Linux troubleshooting abilities. This gives potential employers a taste of what you can do beyond your CV.
✨Tip Number 3
Prepare for interviews by brushing up on common Linux issues and customer support scenarios. We recommend practising with a friend or using mock interview platforms to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Ubuntu Desktop Support Engineer (London Office)
Some tips for your application 🫡
Show Your Passion for Linux: When writing your application, let your enthusiasm for Linux shine through! Share any personal projects or experiences that highlight your love for the operating system. We want to see how you engage with Linux beyond just work.
Highlight Customer Support Experience: Make sure to emphasise your customer support skills in your application. We value outstanding customer satisfaction, so share specific examples of how you've helped users solve their issues in the past. This will show us you're a great fit for our team!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Ubuntu Desktop Support Engineer. Mention relevant skills and experiences that align with the job description, so we can see why you’re the perfect match.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Canonical Ltd
✨Know Your Linux Inside Out
Make sure you brush up on your Linux knowledge before the interview. Be prepared to discuss common troubleshooting scenarios and demonstrate your understanding of Ubuntu specifically. Familiarise yourself with the latest updates and features, as this shows your passion for the platform.
✨Showcase Your Customer Support Skills
Since customer satisfaction is key in this role, think of examples from your past experiences where you’ve successfully resolved issues for users. Prepare to share specific stories that highlight your communication skills and ability to handle challenging situations with grace.
✨Research the Company Culture
Take some time to understand the company’s values and work environment. This will help you align your answers with what they’re looking for. Mention how you appreciate their collaborative approach and how you can contribute to innovative solutions, which will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come armed with thoughtful questions about the team dynamics, ongoing projects, or future developments in the company. This not only shows your interest but also helps you gauge if the company is the right fit for you.
