Salesforce/NetSuite Engineering Manager, Commercial Systems

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.

We are hiring an Engineering Manager, who strives for accountability for the development of an internal product, has high engineering quality standards, continuously develops their skills as well as the skills of their direct reports, and has the drive to deliver. This is an exciting opportunity to work with great people and innovative open-source solutions supporting Canonical's growth.

The Commercial Systems unit consists of six engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical's business. The Business Systems team is responsible for systems such as NetSuite, Salesforce, and several others. The team works closely with operations teams, implements business processes, and keeps the systems compliant. This team is a great opportunity for a software engineering leader with a genuine interest in understanding the business, high engineering standards, and the drive to deliver a first-class experience to Canonical employees using those systems.

Location: This role will be based remotely in the EMEA region.

The role entails:

• Accountability for the design and development of an internal product
• Leading a team of software engineers
• Developing the skills and capabilities of direct reports
• Seeking improvements to established processes, designs, and solutions
• Building an understanding of business needs to deliver the most impact

What we are looking for in you:

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
• Track record of going above-and-beyond expectations to achieve outstanding results
• Experience with software development in Salesforce, NetSuite, or other CRM/ERP systems
• Professional written and spoken English with excellent presentation skills
• Result-oriented, with a personal drive to meet commitments
• Ability to travel internationally twice a year, for company events up to two weeks long

Nice-to-have skills:

• Experience with accounting, sales, sales operations, or other business roles
• Performance engineering

What we offer colleagues:

• Geographical location, experience, and performance in shaping compensation worldwide
• Annual compensation review
• Performance-driven annual bonus or commission
• Personal learning and development budget of USD 2,000 per year
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer.