At a Glance
- Tasks: Automate operations and improve infrastructure as code for Canonical's IT services.
- Company: Join Canonical, a leader in open source software and innovation.
- Benefits: Remote work, global collaboration, and opportunities for professional growth.
- Other info: Be part of a dynamic, globally distributed team with a passion for open source.
- Why this job: Make an impact on millions of Ubuntu users while working with cutting-edge technology.
- Qualifications: Experience in IT automation, Python, and cloud computing concepts.
The predicted salary is between 60000 - 80000 £ per year.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder‑led, profitable, and growing.
We are hiring a Site Reliability / Gitops Engineer to our Information Systems (IS) team. This role is an opportunity for an “automation‑first” technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users. As an SRE & Gitops engineer you’ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical’s leading products for software operation automation.
In addition to defining the infrastructure as code, you will improve Canonical products and the open‑source technologies they’re based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company. You’ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical’s customers and the Ubuntu Community.
Location: This role is available remotely in any timezone.
As a Site Reliability / Gitops Engineer you will:
- Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes.
- Automate software operations for re‑usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems.
- Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical.
- Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure.
- Develop skills in troubleshooting, capacity planning, and performance investigation, setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services.
- Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures.
- Provide assistance and work with globally distributed engineering, operations, and support peers.
- Be given uninterrupted development time to focus on larger projects and automation of manual tasks.
- Share your experience, know‑how and best practices with other team members in design sessions, mentorship and ‘doing work together’.
- Carry final responsibility for time‑critical escalations.
What we are looking for in you:
- A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure.
- Python software development experience, with large projects.
- Practical knowledge of Linux networking, routing, and firewalls.
- Affinity with various forms of Linux storage, from Ceph to Databases.
- Extensive knowledge of cloud computing concepts and technologies.
- Bachelor's degree or greater, preferably in computer science or related engineering field.
- Able to communicate clearly and effectively in English over email, chat, video or voice calls and in‑person.
- Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate.
- A willingness to be flexible and able to learn new things quickly.
- Be inspired by the needs of fast‑changing environments.
- Happy to work within distributed teams.
- Be passionate and familiarized about open‑source, especially Ubuntu or Debian.
About Canonical: Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer.
Site Reliability / Gitops Engineer in London employer: Canonical Group Ltd
Canonical Group Ltd is an exceptional employer, offering a remote-first work culture that prioritises flexibility and work-life balance. With a strong focus on employee growth, the company provides annual compensation reviews and a dedicated learning budget, ensuring that team members can continuously develop their skills in a dynamic and supportive environment. Joining Canonical means being part of a forward-thinking technology company that values data-driven decision-making and fosters collaboration across its regional HR teams.
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We think this is how you could land Site Reliability / Gitops Engineer in London
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Create a personal project or case study relevant to the challenges Canonical Group Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Site Reliability / Gitops Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Canonical Group Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Canonical Group Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Canonical Group Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
