At a Glance
- Tasks: Join us as a Field Service Engineer, installing and maintaining Canon printers in the North West.
- Company: Canon is a global leader in imaging solutions, committed to sustainability and inclusivity.
- Benefits: Enjoy competitive pay, 25+ days holiday, private healthcare, and employee discounts.
- Why this job: This role offers growth opportunities, a supportive team, and a chance to make a positive impact.
- Qualifications: We seek creative problem-solvers with strong communication skills and a full UK driving licence.
- Other info: Field-based role with a company car; no agencies please.
The predicted salary is between 30000 - 42000 £ per year.
Overview
We are looking for talented individuals to join the Northern team working primarily in the NorthWest postcodes as a Field Service Engineer as a mobile engineer. The ideal candidate would live in or around North Manchester Postcodes (but not limited too) to meet agreed service levels.
Whether you\’re an experienced engineer, returning to the workplace, or just starting your career, this is your opportunity to thrive in a role that\’s both rewarding as it is varied. As a Canon Field Service Engineer, you\’ll be the trusted expert delivering our high standards directly to customers -installing, maintaining, and repairing Canon multifunctional office printers and finishing products to the highest standards. You’ll work independently in the field while being supported by a collaborative and inclusive team.
What we give
With Canon, you\\\’ll get the support and encouragement you need to grow, from people who share your ambition. We\\\’ll invest in your professional development to help you learn and progress in your role with us. You\\\’ll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.
Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.
- Pay – Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.
- Learning & Development – As a Company that encourages continuous learning you will always have resources and support available.
- Work & Home Life Balance – We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.
- Diversity – We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
- Health & Wellbeing – Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
- Employee discount – Up to 38% off products from our Canon store.
- Some other Benefits – Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.
What we ask
– Deliver high quality service with a focus on the first- time fixes
- Provide technical support and training to customers
- Manage and optimise car stock inventory
- Build strong customer relationships though effective communication and a professional approach
- Advise customers on chargeable work and obtain necessary authorisation
- Accurately record service activities in line with company guidelines
- Be empowered to grow your skills and shape your career
- Collaborate with supportive service teams that values your input
You will need
You’re a creative problem-solver who sees the world through a customer’s eyes. You’re collaborative, courageous and ready to take on new challenges
- Strong fault-finding and diagnostic skills (electrical/mechanical)
- A customer-first mindset and great communication skills
- Confidence using IT systems and managing your time effectively
- A proactive, self-motivated approach to learning and development
- Full UK driving licence (for mobile roles)
If you\\\’re ready to make an impact and grow your career with a company that values your contribution, we’d love to hear from you.
Further Information
Competitive salary: Salary to be dependant on experience
Location – Field Based North West England Postcodes
Additional: Company car
No agencies please
Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.
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Workspace Field Service Engineer (Mobile) employer: Canon
Contact Detail:
Canon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workspace Field Service Engineer (Mobile)
✨Tip Number 1
Familiarise yourself with Canon's products, especially their multifunctional office printers and finishing products. Understanding the technical specifications and common issues can give you an edge during interviews and help you demonstrate your problem-solving skills.
✨Tip Number 2
Network with current or former Canon employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Highlight any previous experience in customer service or technical support roles. Being able to showcase your ability to build strong customer relationships and communicate effectively will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss your approach to fault-finding and diagnostics. Be ready to share specific examples of how you've tackled technical challenges in the past, as this will demonstrate your hands-on experience and problem-solving capabilities.
We think you need these skills to ace Workspace Field Service Engineer (Mobile)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Workspace Field Service Engineer. Emphasise your technical skills, fault-finding abilities, and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work for Canon and how your values align with their commitment to sustainability and inclusivity.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in previous roles. This is crucial for a position that requires strong diagnostic skills and a customer-first mindset.
Show Enthusiasm for Learning: Express your eagerness to grow and develop within the company. Mention any relevant training or certifications you have completed, and your willingness to engage in continuous learning as encouraged by Canon.
How to prepare for a job interview at Canon
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need strong fault-finding and diagnostic skills. Be prepared to discuss your technical expertise and provide examples of how you've successfully solved problems in the past.
✨Demonstrate Customer-Centric Mindset
Highlight your ability to build strong customer relationships. Share experiences where you effectively communicated with clients and ensured their needs were met, showcasing your customer-first approach.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to troubleshoot a malfunctioning printer or manage inventory effectively, demonstrating your proactive approach.
✨Emphasise Your Collaborative Spirit
Canon values teamwork, so be ready to discuss how you've worked collaboratively in previous roles. Share examples of how you contributed to team success and supported colleagues in achieving common goals.