At a Glance
- Tasks: Lead and coordinate multiple projects, ensuring smooth delivery and stakeholder engagement.
- Company: Join a dynamic team at a leading global company focused on innovation.
- Benefits: Competitive salary, bonus, and comprehensive benefits package.
- Other info: Opportunity for growth in a fast-paced, collaborative environment.
- Why this job: Make a real impact by driving project success and enhancing customer experiences.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 43500 - 51500 £ per year.
Own the integrated delivery plan across multiple workstreams; track milestones, dependencies and progress across stakeholders. Drive governance: prepare updates, steer actions, maintain RAID, and ensure clear ownership and drive actions through to completion. Coordinate cross-functional and cross-regional stakeholders (National/Regional Sales Organisations and central teams) to maintain alignment, pace and consistency of execution. Produce clear, decision-orientated status reporting and escalate risks/issues early to protect delivery timelines and outcomes. Support adoption and implementation readiness across markets, helping maintain momentum and reduce inconsistent execution risk. Maintain structured programme artifacts (plans, actions, RAID, key decisions) to ensure continuity and transparency during the maternity cover period. Work closely with team members, ensuring project-led activities are managed effectively while BAU ownership remains clear. Protect delivery outcomes by removing blockers, driving stakeholder engagement, and sustaining a strong execution cadence.
Responsibilities
- Proven experience delivering complex programmes/projects with multiple workstreams and stakeholders in a matrix environment.
- Strong capability in governance, planning, scheduling, dependency management, RAID management and structured reporting.
- Confident stakeholder manager: able to drive alignment across markets/functions and keep delivery moving at pace.
- Experience supporting transformation / operational efficiency initiatives (ideally in service operations / customer support context).
- Highly organised, proactive and outcome-focused; able to manage competing priorities and protect timelines.
- Strong written and verbal communication skills with the ability to produce concise, decision-ready updates for leadership.
- Experience working across pan-EMEA / multi-market operating models and familiarity with service transformation topics such as remote resolution improvement and outsourcing / service desk operating models is desirable.
Qualifications
- Canon Core Behaviours
- Drive for results
- Focus on the Customer
- Take ownership and accountability
- Act as a team player
- Shows courage and conviction
- People orientated
- Caring for self and others
Salary range is between £43,500-£51,500 depending on experience + 10% bonus and benefits.
Project Manager - Service Specialist 12 Month Fixed-term contract in Uxbridge employer: Canon
As a Project Manager at our dynamic company, you will thrive in a collaborative and inclusive work culture that prioritises employee growth and development. With a strong focus on delivering impactful projects across multiple regions, we offer competitive salaries, a generous bonus structure, and comprehensive benefits, all while fostering an environment where your contributions are valued and recognised. Join us to be part of a forward-thinking team that is committed to excellence and innovation in service operations.
