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- Tasks: Install, maintain, and repair Canon office printers in North London.
- Company: Join Canon UK, a leader in imaging solutions with a commitment to innovation.
- Benefits: Enjoy competitive salary, flexible work policies, and private healthcare.
- Why this job: Be part of an inclusive team focused on customer satisfaction and personal growth.
- Qualifications: Strong problem-solving skills and a customer-first mindset are essential.
- Other info: Opportunities for career progression and continuous learning await you!
The predicted salary is between 28800 - 43200 £ per year.
Canon UK is seeking a Workspace Field Service Engineer to join the Southern team, primarily working in North, East, and North West London postcodes. Candidates should reside in or near these areas to meet service levels. Due to developments and career progression opportunities, Canon is looking for a dynamic engineer to join our North West team. Whether starting out, returning, or experienced, this role offers rewarding and varied challenges. You will be the face of our service, installing, maintaining, and repairing Canon office printers and finishing products to high standards. You will be part of an inclusive, innovative, and customer-focused team.
Your responsibilities include:
- Deliver high-quality service with a focus on first-time fixes
- Collaborate with supportive service teams
- Grow your skills and develop your career
What we offer:
- Competitive salary, reviewed annually
- Resources for continuous learning
- Work-life balance with holidays and flexible policies
- Diversity and inclusion initiatives
- Private healthcare, Employee Assistance Program, mental health support, gym discounts
- Employee discounts, pension, awards, cycle scheme, season ticket loans, volunteer days
Candidate requirements:
We seek collaborative, innovative problem-solvers who understand customer needs and adapt to change. You should:
- Achieve high first-time fix rates
- Meet all post-sale service requirements
- Provide technical support and record activities accurately
- Manage inventory effectively
- Provide customer training and advise on chargeable work
- Contribute to team development and service improvements
Qualifications and skills:
We value curious, proactive individuals with:
- Strong fault-finding and diagnostic skills (electrical/mechanical)
- Customer-first mindset and excellent communication
- IT proficiency and time management skills
- Self-motivation and willingness to learn
- Full UK driving license (for mobile roles)
Field Service Engineer North London employer: Canon
Contact Detail:
Canon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer North London
✨Tip Number 1
Familiarise yourself with Canon's products and services, especially their office printers and finishing products. Understanding the technical specifications and common issues can give you an edge during interviews.
✨Tip Number 2
Network with current or former Canon employees on platforms like LinkedIn. They can provide insights into the company culture and the specific expectations for the Field Service Engineer role.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled customer service situations in the past. Real-life examples will demonstrate your ability to meet the role's requirements effectively.
✨Tip Number 4
Showcase your willingness to learn and adapt by highlighting any relevant training or certifications you've completed. This aligns well with Canon's commitment to professional development and growth.
We think you need these skills to ace Field Service Engineer North London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Service Engineer role at Canon. Emphasise your fault-finding abilities, customer service experience, and any technical qualifications you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work for Canon and how your background makes you a great fit for their team.
Highlight Relevant Skills: In your application, clearly outline your strong diagnostic skills, IT proficiency, and customer-first mindset. Use examples from previous roles to demonstrate how you've successfully tackled challenges in similar positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Field Service Engineer.
How to prepare for a job interview at Canon
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need strong fault-finding and diagnostic skills. Be prepared to discuss specific examples of how you've solved technical problems in the past, particularly with electrical or mechanical issues.
✨Demonstrate Customer Focus
Canon values a customer-first mindset. During the interview, share experiences where you went above and beyond for a customer or adapted your approach based on their needs. This will highlight your ability to connect with clients.
✨Highlight Your Collaborative Spirit
The role involves working closely with service teams. Talk about times when you've successfully collaborated with others to achieve a common goal, showcasing your teamwork and communication skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to manage inventory, provide training, or improve service processes, and be ready to explain your thought process and outcomes.
