Join Latitude Subrogation Services as a Claims Support Specialist in Tipton

Latitude Subrogation Services LLC is seeking a highly skilled and detail-oriented Claims Support Specialist to be part of our dynamic team. In this role, you will manage the complete subrogation process—covering investigation, negotiation, and settlement—while identifying subrogation opportunities for assigned claims. You will act as the primary liaison between our clients and our network of attorneys, ensuring smooth and efficient coordination of litigated subrogation cases. Success in this position requires a commitment to our company’s core values, a strong work ethic, and a results-driven approach to meet or surpass targets related to recovery, claim quality, and resolution timelines.

Key Responsibilities

• Navigate our proprietary database and manage electronic documents to process and resolve claims effectively.
• Maintain up-to-date diaries, documenting all recovery activities, and setting timely follow-ups on subrogation matters.
• Regularly communicate with insurance clients, insured individuals, responsible parties, attorneys, and law enforcement agencies.
• Conduct legal research, manage court records, draft pleadings, and handle discovery documentation while complying with court rules and civil procedures.
• Participate in hearings, trials, and mediations, building strong partnerships with attorney vendors and court venues.

Required Skills and Qualifications

• At least a high school diploma and a minimum of two years of claims-handling experience, with proven ability to manage subrogation files of moderate to high complexity.
• A thorough understanding of various subrogation claims—such as auto, property, and workers’ compensation.
• Proficiency in Microsoft Office tools, multiple computer systems, and client/vendor applications.
• Strong communication skills, the ability to handle difficult conversations professionally, and excellent conflict management.
• A deep understanding of insurance laws, industry trends, and arbitration procedures, along with the ability to work collaboratively in a fast-paced environment.

Preferred Qualifications

• An Associate Degree, Paralegal Certification, or at least three years of experience in a court or law firm setting.
• Experience in plaintiff litigation or trial court proceedings, as well as holding the Certified Subrogation Recovery Professional (CSRP) designation.

Compensation and Benefits

At Latitude Subrogation Services, we recognize the importance of offering a comprehensive benefits package that supports both your professional growth and personal well-being. As a full-time team member, you will receive PTO starting from your 90th day of employment, eight paid holidays, and access to a 401(k) plan with matching contributions. We cover medical, dental, vision, and prescription insurance from the first month after hire, along with disability and life insurance at no cost to you. Additional perks include internet expense contributions, wellness programs, employee discounts, referral bonuses, and skill development training—ensuring you are supported both inside and outside of work.