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- Tasks: Troubleshoot and fix Production Print devices while providing top-notch customer service.
- Company: Leading imaging company with a focus on innovation and customer satisfaction.
- Benefits: Remote work, competitive salary, and opportunities for self-development.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: NVQ or equivalent in electrical/mechanical discipline and a full UK driving license.
- Other info: Emphasis on safety compliance and excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading imaging company is seeking a Professional Print Field Service Engineer to support customers along the M4 corridor. This remote role requires excellent communication and organizational skills, along with a strong customer service focus.
The successful candidate will be responsible for troubleshooting Production Print devices and ensuring a high fix rate while minimizing service recalls.
An NVQ or equivalent in electrical/mechanical discipline is essential, along with a full UK driving license. A commitment to self-development and safety compliance is expected.
Remote Print Field Service Engineer — First‐Fix Expert in Reading employer: Canon EMEA
Contact Detail:
Canon EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Print Field Service Engineer — First‐Fix Expert in Reading
✨Tip Number 1
Network like a pro! Reach out to professionals in the imaging industry on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your troubleshooting successes with Production Print devices. This will help us see your expertise in action and set you apart from the competition.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your communication skills. We know how important it is to convey your customer service focus effectively during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Remote Print Field Service Engineer — First‐Fix Expert in Reading
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your communication and organisational skills in your application. We want to see how you can bring your customer service focus to the role, so don’t hold back on sharing relevant experiences!
Tailor Your CV: Customise your CV to match the job description. Mention your NVQ or equivalent qualifications and any experience with Production Print devices. This helps us see that you’re the perfect fit for our team!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate a straightforward approach that gets right to the heart of why you’re interested in the role and what you can bring to us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Canon EMEA
✨Know Your Tech
Make sure you brush up on your knowledge of Production Print devices. Familiarise yourself with common troubleshooting techniques and be ready to discuss specific examples from your past experiences where you've successfully resolved technical issues.
✨Showcase Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Prepare to explain complex technical concepts in simple terms, as you'll need to convey information effectively to customers who may not have a technical background.
✨Demonstrate Customer Service Focus
Think of instances where you've gone above and beyond for a customer. Be ready to share these stories during the interview, highlighting your commitment to customer satisfaction and how it aligns with the company's values.
✨Safety Compliance Matters
Familiarise yourself with safety regulations relevant to the role. Be prepared to discuss how you prioritise safety in your work and any training or certifications you have that demonstrate your commitment to maintaining a safe working environment.
