At a Glance
- Tasks: Drive business growth by managing accounts and cross-selling Canon's innovative products.
- Company: Join Canon EMEA, a global leader in imaging and innovation.
- Benefits: Enjoy hybrid working, flexible hours, and a competitive salary with great perks.
- Other info: Diverse culture with 50+ nationalities and excellent career development opportunities.
- Why this job: Be part of a dynamic team that values collaboration and personal growth.
- Qualifications: Sales experience, strong communication skills, and a passion for customer relationships.
The predicted salary is between 28800 - 48000 £ per year.
Job Description
We are seeking a highly motivated, ambitious, and customer-focused Commercial Account Manager to join our market-leading sales organisation.
Job Description
We are seeking a highly motivated, ambitious, and customer-focused Commercial Account Manager to join our market-leading sales organisation.
Working within a dynamic global technology and solutions business, you will be responsible for driving sustainable revenue growth across a portfolio of existing commercial customers and new business prospects.
Reporting to a supportive and empowering Sales Manager, you will play a pivotal role in helping customers transform their businesses through innovative technology, managed services, software, and workplace solutions.
The successful candidate will combine strong commercial acumen, disciplined account planning, excellent relationship building skills, and a passion for delivering exceptional customer experiences.
Responsibilities
As our Commercial Account Manager, you will be responsible for:
Revenue Growth & Account Development
- Deliver and exceed annual revenue, profit, and growth targets across a designated portfolio of commercial accounts.
- Identify, develop, and close new business opportunities within existing customers and new prospects.
- Build and execute strategic account plans focused on customer growth, retention, and long-term value creation.
- Maintain a healthy, sustainable sales pipeline through proactive prospecting, networking, referrals, and customer engagement.
- Maximise opportunities across the full portfolio of products, services, software, and solutions.
Consultative Sales & Customer Engagement
- Develop trusted advisor relationships with decision-makers, influencers, and senior stakeholders.
- Understand customer business challenges and align solutions to strategic objectives.
- Deliver compelling, outcome-focused presentations, proposals, and business cases.
- Position solutions in terms of productivity improvement, operational efficiency, cost reduction, security, sustainability, and employee experience.
- Manage the full sales cycle from opportunity identification through to implementation and ongoing account growth.
Opportunity & Pipeline Management
- Maintain accurate opportunity, customer, and pipeline information within Salesforce CRM.
- Provide reliable forecasting and regular updates on sales performance and key opportunities.
- Apply structured sales methodologies to ensure opportunities are qualified, progressed, and closed effectively.
- Ensure strong governance and commercial discipline throughout the sales process.
- Deliver robust territory and account planning to maximise market opportunity.
Commercial Excellence
- Apply sound commercial judgement when developing proposals, pricing strategies, and contract negotiations.
- Balance customer value with profitability to achieve sustainable business growth.
- Negotiate effectively while maintaining strong long-term customer relationships.
- Drive profitable sales growth through a disciplined and value-led selling approach.
Collaboration & Business Development
- Work closely with Marketing to develop targeted campaigns and customer engagement activities.
- Collaborate with specialist sales teams, solution consultants, service delivery teams, and business partners to build compelling customer propositions.
- Share market intelligence, competitor insights, and customer feedback to help shape future growth strategies.
- Support cross-functional initiatives that improve customer experience and business performance.
Continuous Improvement
- Analyse sales performance, win rates, and customer trends to identify opportunities for improvement.
- Continuously refine sales approaches, messaging, and account strategies.
- Embrace new technologies, tools, and best practices to enhance productivity and customer engagement.
- Actively contribute to a culture of learning, collaboration, and high performance.
Qualifications
As our Commercial Account Manager and to be successful you will possess the following skills and experience:
Essential
- Proven track record of success in B2B field sales, account management, or business development.
- Experience selling technology, managed services, software solutions, business services, or related commercial solutions.
- Strong consultative and solution-selling capability.
- Demonstrated ability to manage complex sales opportunities involving multiple stakeholders.
- Excellent communication, presentation, negotiation, and relationship-building skills.
- Commercially astute with experience developing profitable business opportunities.
- Strong CRM and pipeline management discipline.
- Full UK driving licence.
Desirable
- Experience within the technology, managed services, document management, digital transformation, or workplace solutions sectors.
- Experience working with medium and large commercial organisations.
- Knowledge of modern workplace technologies, automation, workflow, information management, or cloud-based solutions.
Personal Attributes
The Successful Candidate Will Demonstrate
- A genuine passion for helping customers succeed.
- A growth mindset and desire to continually develop.
- High levels of ownership, accountability, and personal drive.
- Resilience, determination, and a positive attitude.
- Strong organisational and planning skills.
- The ability to work autonomously while contributing to team success.
- Data-driven decision-making and continuous improvement focus.
- Professionalism, integrity, and strong ethical standards.
Canon Core Behaviours
- Drives for results
- Focus on the Customer
- Take ownership and accountability
- Act as a team player
- Shows courage and conviction
- People orientated
- Caring for self and others
This role is responsible for a territory spanning Southern and South West England, including South Wales and the key commercial regions along the M4 and M5 corridors.
The salary for this role is a base of £32,000 - £35,000 plus an OTE of £27k p/a, plus a car allowance of £5867 and a comprehensive benefits package
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Commercial Account Manager employer: Canon EMEA
Canon is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the graphic arts and production print sectors. Employees benefit from comprehensive training and development opportunities, ensuring continuous professional growth while working with cutting-edge technologies in a supportive environment. With a focus on customer success and a commitment to excellence, Canon provides a rewarding career path for those passionate about making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current Canon employees on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Canon's products and values. Show that you’re not just another candidate; demonstrate your passion for their mission and how you can contribute to their success. Tailor your answers to reflect their needs!
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would sell Canon’s products. Keep it concise, engaging, and focused on how your skills align with the role of Commercial Account Manager.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Commercial Account Manager
Some tips for your application 🫡
Show Off Your Sales Skills:When you're writing your application, make sure to highlight your sales achievements. We want to see how you've smashed targets in the past and how you plan to do it again with us at Canon!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Commercial Account Manager role. Mention specific skills from the job description that match your experience – it’ll make you stand out!
Be Personable:Remember, we’re all about great people interactions at Canon. Use your written application to showcase your personality and communication style. Let us know how you build relationships and connect with customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Canon EMEA
✨Know Your Canon
Before the interview, dive deep into Canon's products and solutions. Understand their portfolio and how they fit into the market. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Sales Success
Prepare specific examples of how you've met or exceeded sales targets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your ability to drive results and align with the role's expectations.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in conversation. Ask insightful questions about their experiences at Canon to show that you value their insights and are keen on collaboration.
✨Be Strategic
Discuss your approach to creating and implementing Customer Account Plans. Highlight your strategic thinking and how you adapt your strategies to meet both regional and national goals. This will illustrate your understanding of the role and your readiness to contribute effectively.
