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- Tasks: Lead event management services across EMEA, ensuring proactive delivery and customer satisfaction.
- Company: Join Canon, a global leader in imaging and innovation with a diverse culture.
- Benefits: Enjoy hybrid working, flexible hours, 25+ days holiday, and a competitive salary.
- Why this job: Make a real impact in a role that values sustainability and personal growth.
- Qualifications: Experience in service operations or event management with strong leadership skills.
- Other info: Great transport links and a supportive environment for professional development.
The predicted salary is between 59279 - 59279 £ per year.
UXBRIDGE, MIDDLESEX, United Kingdom (Hybrid)
About Us
At Canon, we’ve been inspiring people to capture and share their world for over 85 years. As a global leader in imaging and innovation, we’re driven by bold ideas, collaboration, and a commitment to making a positive impact. With a strong presence across EMEA for over 60 years, our regional HQs in London and Amstelveen support operations in 120+ markets. We’re proud of our diverse, inclusive culture and our philosophy of Kyosei – living and working together for the common good.
Why Join Us?
- Be part of a diverse, energetic team, joining 50+ nationalities at our EMEA HQ
- Enjoy hybrid working (3 days in office, 2 from home)
- Benefit from flexible hours, professional development, and a wide range of perks
- Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
- Access a competitive salary, wide-ranging benefits, a generous pension scheme and up to 38% discount on Canon products
- Be part of a company that values sustainability, inclusion, and your personal growth
- Great transport links – Elizabeth Line and Stockley Park low‑cost Shuttle Bus and free parking on site
With Canon, you will get the support and encouragement you need to grow from people who share your ambition. We will invest in your professional development to help you learn and progress in your role with us. You will find leaders who give you the freedom to explore new things and a team where knowledge is shared openly. At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally. Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.
Job Description
Responsible for the strategic alignment, planning, and optimisation of event management services across EMEA. This role drives the evolution from reactive to proactive service delivery, ensuring compliance, efficiency, and customer satisfaction through data-driven insights and cross‑functional collaboration.
Responsibilities
- Oversee the full event management life‑cycle, including registration, monitoring, and proactive service delivery.
- Collaborate with Enablement, BPM, and Marketing to align tools and platforms with business needs.
- Ensure compliance with security, privacy, and contingency requirements.
- Coach NSO/RSO event leads to optimise local service delivery and supplier performance.
- Use BI and CINC/CPP data to monitor performance and forecast transition rates.
- Drive change management and mindset shifts across the organisation.
- Support Pan‑European compliance and technology adoption.
- Monitor event management budgets and P&L performance.
Qualifications Personal Specification:
- Experience in service operations or event management.
- Strong coaching and leadership capabilities.
- Knowledge of compliance and ITIL‑based processes.
- Data‑driven and proactive mindset.
Canon Core Behaviours
- Drive for results
- Focus on the Customer
- Take ownership and accountability
- Act as a team player
- Shows courage and conviction
- People orientated
- Caring for self and others
Salary up to £59,279 (dependent on experience) plus 10% annual bonus and a great benefits package.
IT Service Event Management Lead in Uxbridge employer: Canon 430exii
Contact Detail:
Canon 430exii Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Event Management Lead in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Canon's values and recent projects. Show us you’re not just another candidate, but someone who truly gets our mission and culture.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of IT Service Event Management Lead. We want to hear how you can drive results and enhance customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace IT Service Event Management Lead in Uxbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Service Event Management Lead role. Highlight relevant experience in service operations and event management, and don’t forget to showcase your coaching and leadership skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role at Canon and how your proactive mindset aligns with our commitment to customer satisfaction and compliance.
Showcase Your Data Skills: Since this role involves data-driven insights, be sure to mention any experience you have with BI tools or data analysis. We love seeing how you can use data to drive performance and improve service delivery!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Canon.
How to prepare for a job interview at Canon 430exii
✨Know Your Stuff
Make sure you understand Canon's mission and values, especially their commitment to sustainability and inclusion. Familiarise yourself with the ITIL processes and event management lifecycle, as these will likely come up during your chat.
✨Show Your Leadership Skills
Prepare examples of how you've successfully coached teams or led projects in the past. Highlight your ability to drive change and improve service delivery, as this aligns perfectly with the role's focus on proactive service management.
✨Data is Key
Be ready to discuss how you've used data to inform decisions in previous roles. Think about specific metrics or insights you've leveraged to enhance performance or customer satisfaction, as this will resonate well with their data-driven approach.
✨Ask Thoughtful Questions
Prepare some insightful questions about Canon's event management strategies or their approach to cross-functional collaboration. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.