Account Assistant in London

Canoe is a creative communications agency working across PR, Social, Talent, Strategy, Production/Experiential and Creative. We’re proud to represent some of the most exciting brands in fashion, lifestyle, sport and the outdoors.

We’re looking for a motivated and ambitious Account Assistant to join our team. This is an entry-level role, ideal as a first step into the industry. You’ll gain hands-on experience supporting client teams, contributing to campaigns and working directly with leading global brands. A degree is not required. What matters most is curiosity, initiative and a passion for culture.

WHAT YOU WILL DO:

• Account Support: Support day-to-day account activity across a range of fashion, lifestyle, sport and outdoor clients. Assist account teams with campaign planning, timelines and project coordination. Help prepare meeting agendas, contact reports and status updates. Support with research, reporting and competitor analysis.
• Media, Stylist and Talent Relations: Assist with media outreach and relationship management across editors, stylists, influencers and talent. Support product requests, press loans, celebrity dressing opportunities and gifting initiatives. Help coordinate appointments, meetings and brand experiences. Maintain accurate media, influencer and talent databases.
• Sample Management: Oversee check-in and check-out of samples for press pulls, shoots and influencer gifting. Ensure accurate logging of all outgoing and returned samples, flagging missing or damaged items. Coordinate courier shipments and track deliveries and returns. Support showroom organisation and ensure collections are presented to a high standard.
• Events and Activations: Assist with planning and execution of press days, launches, influencer events and brand activations. Support guest list management, RSVPs and on-site hosting. Help prepare press kits, gifting and event collateral.
• Content and Communications: Prepare product information, imagery and lookbooks for media requests. Assist with content creation for social channels, newsletters and agency communications. Monitor media coverage and support reporting across client accounts.
• Administration: Maintain calendars, meeting schedules and key account documents. Provide ad hoc administrative support across client teams as required. Manage office supplies and support the smooth day-to-day running of the agency.

WHAT WE ARE LOOKING FOR:

• Passion for lifestyle, sport, outdoor and youth culture brands.
• Strong organisational and time management skills.
• Excellent writing and communication ability.
• Confident team player, keen to contribute ideas and take initiative.
• Positive, enthusiastic approach with ambition to grow.
• Experience or education in PR, Marketing or Media is useful, but not essential.

WHY CANOE? You’ll be part of a collaborative, energetic team with a reputation for producing culturally resonant work. We value craft, authenticity and inclusivity, and you’ll gain exposure across PR campaigns, talent relations, events and communications for some of the most exciting names in fashion, sport and lifestyle.

BUSINESS BENEFITS: 24 days holiday plus bank holidays, Employee Assistance Programme, Cycle-to-work scheme, Company pension, CSR opportunities to volunteer for charity, Long service awards at 5 and 10 years, Optional sabbatical after three years, Salary on application.

Industry: Public Relations & Communications

Employment Type: Full-time

Location: Brick Lane, London