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For Companies At a Glance
- Tasks: Create exceptional dining experiences for residents and guests while ensuring cleanliness.
- Company: Join the Oxford family, where joy and meaningful relationships thrive.
- Benefits: Medical, dental, vision, life insurance, 401k match, and paid time off.
- Why this job: Make a difference in people's lives while enjoying a supportive team environment.
- Qualifications: Customer service experience; food service experience preferred.
- Other info: Flexible schedule with opportunities for personal growth and teamwork.
Do you love where you work? We do! Come join the Oxford family where we experience the joy of serving others and creating meaningful relationships. Our wonderful resident to caregiver ratio makes this mission possible!
Our competitive benefit package includes:
- Medical, dental, vision, and a complimentary life insurance policy
- 401k plan with an employer match
- PTO for both full time and part time
- Team member referral program
Position Summary
The Server takes the lead in creating an exceptional dining experience for residents and guests. Working in the front of the house (the dining room), the Server answers questions about the menu, takes food and drink orders, delivering the meal and removing dinnerware from the table in a timely manner. The Server is also responsible for the preset and continued cleanliness of the dining room and service areas.
Essential Functions
Before, Between and After Dining Hours
- Ensure dining room and service area is cleaned per procedure and free of debris
- Ensure ample supply of flatware is clean and placed according to expectations
- Review the days menu and speak with chef/sous chefs regarding interesting information regarding foods offered
- Know the residents diets and likes and dislikes
- Ensure the dishes and dish area are cleaned
During Dining Hours
- Welcome and greet residents and guests
- Communicate daily specials and any menu changes
- Take food and beverage orders from residents and guests, and communicate their order to the chef/sous chef for preparation
- Monitor resident and guest dining experience to ensure we have exceeded their expectations
Successful Behavioral Attributes at Oxford Senior Living
- Humility: Share credit, emphasize team, and define success collectively rather than individually
- Positive Attitude: Display a can-do attitude focused on providing solutions
- Initiative: Action-oriented commitment to continuous improvement in all aspects of the business
- Emotional Intelligence: Serve the community by placing the needs of the community team members and residents ahead of your own
Minimum Qualifications
- Previous experience in a customer service related role
Preferred Qualifications
- Experience working in a food service environment, preferably as a server or host
- Experience working in a senior living community
Physical Working Requirements
- Able to do occasional lifting of up to 50 pounds
- Repetitive walking, bending, and squatting
- Able to work flexible schedule, including evenings and/or weekends
- Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change
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Server employer: Canoe Brook Assisted Living and Memory
Contact Detail:
Canoe Brook Assisted Living and Memory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Get to know the company culture! Before your interview, check out Oxford Senior Living's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Server, you'll be interacting with residents and guests all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a positive attitude.
✨Tip Number 3
Prepare some questions for your interview! Asking about the dining experience or how they support their staff shows that you're engaged and ready to contribute. Plus, it gives you a chance to see if this is the right fit for you too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer at Oxford Senior Living.
We think you need these skills to ace Server
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us know why you love serving others! Share any experiences that highlight your passion for creating meaningful relationships, as this is key to fitting in with our Oxford family.
Highlight Relevant Experience: Make sure to mention any previous roles in customer service or food service. We want to see how your background aligns with the Server position, so don’t hold back on those details!
Be Personable and Authentic: We’re all about humility and a positive attitude here at StudySmarter. Use your application to showcase your personality and how you embody these values. A friendly tone can go a long way!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to join our team.
How to prepare for a job interview at Canoe Brook Assisted Living and Memory
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any special dietary options. This shows that you’re proactive and genuinely interested in providing a great dining experience for residents and guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your ability to create meaningful relationships will resonate well with the values of the company.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you’ve collaborated with others in previous jobs. Emphasise your humility and willingness to share credit with your team.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company culture and the dining experience. For example, inquire about how they ensure resident satisfaction or what initiatives they have in place for continuous improvement.
