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- Tasks: Assist with billing, collection, and recovery of Council Tax in a supportive team.
- Company: Join Cannock Chase District Council and Stafford Borough Council for a rewarding career.
- Benefits: Enjoy flexitime, hybrid working, pension scheme, and discounted leisure centre membership.
- Other info: Opportunities for training and career growth in local government.
- Why this job: Make a difference in your community while developing valuable skills in a dynamic environment.
- Qualifications: GCSEs in Maths and English or equivalent experience; customer service experience preferred.
The predicted salary is between 25989 - 28142 £ per year.
Grade D: £25,989 – £28,142 per annum (pro-rata for part-time post, pay award pending)
Post Numbers: RF584 – 22.2 hours per week, permanent; RF562, RF480, RF564, RF594 – 37 hours per week, permanent
Benefits to you:
- Casual Car User Allowance
- Flexitime Scheme
- Hybrid Working Arrangements
- Local Government Pension Scheme
- Discounted Council Leisure Centre Membership
- 23 days holiday and 26 after 5 years’ continuous service (pro-rata for part-time post)
- Cycle Scheme
- Free Car Parking
Cannock Chase District Council and Stafford Borough Council are committed to achieving excellence in the administration, billing and recovery of Council Tax from their shared Revenues Service. The following opportunities have arisen for candidates with the appropriate skills, experience and commitment to work in the shared Revenues Service. You may be required on occasion to work at sites across the Cannock Chase District and Stafford Borough areas.
Responsibilities:
The main duties of the posts will be to assist with general administrative and clerical duties as part of a team dealing with the billing, collection and recovery of Council Tax. This will involve dealing with members of the public in person, by telephone and in correspondence, so the successful candidates will need to have excellent written and verbal communication skills. The successful candidates must have the ability to assimilate complex and changing legislation and need to be able to use a computer to input and retrieve data. You also need to be able to work accurately and to prioritise workloads to meet deadlines.
Qualifications:
You should hold GCSE’s at Grade C or above in Mathematics and English or have equivalent vocational or academic experience. You must also be able to work as part of a team as well as on your own initiative and be willing to undertake training and development to gain detailed knowledge of Council Tax. Previous experience of working in a customer based or financial organisation is essential for this position. Experience of working in Local Authority Revenues and Benefits administration and experience of working with Civica or Council Tax software would be advantageous.
The closing date for receipt of completed applications is Friday 24th April 2026.
THE COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER
Revenues Officer (Council Tax) – 5 posts employer: Cannock Chase Council
Contact Detail:
Cannock Chase Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Officer (Council Tax) – 5 posts
✨Tip Number 1
Network like a pro! Reach out to people in the local government sector, especially those working in revenues or council tax. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of council tax legislation. We want you to be able to discuss how you’d handle complex queries from the public with confidence!
✨Tip Number 3
Show off your communication skills! Whether it’s through mock interviews or networking events, practice explaining complex topics clearly and concisely. This will help you stand out when dealing with the public.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Revenues Officer (Council Tax) – 5 posts
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the role of Revenues Officer. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills: Since you'll be dealing with the public, it's crucial to demonstrate your excellent written communication skills in your application. Keep it clear, concise, and professional – we want to see how you can convey information effectively!
Highlight Relevant Experience: If you've got previous experience in customer service or financial roles, make sure to showcase that! We love seeing how your background aligns with the responsibilities of the position, especially if you've worked with Council Tax before.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way to ensure it gets to us directly and makes it easier for us to review your application. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Cannock Chase Council
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Revenues Officer. Familiarise yourself with Council Tax legislation and any recent changes. This will show that you're proactive and genuinely interested in the role.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and financial administration. Think about your previous experiences and how they relate to the job. This will help you articulate your thoughts clearly during the interview.
✨Show Off Your Communication Skills
Since you'll be dealing with the public, it's crucial to demonstrate your excellent verbal and written communication skills. Prepare examples of how you've successfully handled customer queries or complaints in the past.
✨Be Ready to Discuss Software Experience
If you have experience with Civica or similar Council Tax software, be prepared to discuss it. If not, express your willingness to learn and adapt quickly. Highlighting your tech-savviness can set you apart from other candidates.