Caseworker

Overview

Caseworker – Grade F: £30,024 – £33,699 per annum. Post Number: CH318. Permanent – 37 hours per week. Cannock. Benefits to you:

• Flexitime Scheme
• Essential Car User Allowance
• Local Government Pension Scheme
• 23 days holiday and 26 days holiday after 5 years’ continuous service
• Discounted Council Leisure Centre Membership
• Cycle Scheme
• Free Car Parking

We have an exciting opportunity within our high performing Disabled Facilities Grants Service for a Caseworker to join the team based in Cannock.

About the service

We are seeking a highly motivated and enthusiastic Caseworker who has experience of working within a relevant area such as Housing, a Home Improvement Agency, Social Care or Benefits advice and understands the different types of adaptations undertaken via Disabled Facilities Grant funding. You will be required to visit residents in their homes to support them to gather and compile the necessary documents and undertake financial assessments, to progress applications for funded home adaptations.

Our service enables disabled and older residents to live safely and independently in their own homes, to maximise their potential, improve dignity and reduce stress in daily tasks. We provide advice, assistance, and support to residents who need adaptations and empower them to participate in the home adaptation design process.

We aspire to provide a home improvement agency style service, where each customer has a single point of contact throughout their journey. We begin with the assumption that each individual is best placed to judge their own wellbeing. We take account of residents’ views, wishes and feelings to understand the needs experienced and identified by them, along with their family and carer/s, whilst working to national supporting policies and the latest professional guidelines.

Responsibilities

• Visit residents in their homes to gather and compile necessary documents and undertake financial assessments.
• Progress applications for funded home adaptations under Disabled Facilities Grants or related funding.
• Manage a caseload and ensure timely delivery in line with service requirements.

Essential requirements

• Experience of delivering Disabled Facilities Grants or other grant programmes and managing a caseload
• A good understanding of the requirements of disabled people in relation to access to and around the home
• The ability to communicate effectively and sensitively
• Good IT skills
• The ability to prioritise and work under pressure
• Full, valid UK driving licence and access to a vehicle

What we can offer

In return, we can offer you working arrangements that will enhance your work-life balance, including home working (dependent on service need). A wide range of training and developmental opportunities is also offered.

This post will be subject to a Basic DBS disclosure.

How to apply

To apply for this vacancy online please go to https://cannock.engageats.co.uk/V2/Login

Alternatively, please telephone 01543 462621 or write to HR Services, Cannock Chase Council, Civic Centre, Beecroft Road, Cannock, Staffordshire, WS11 1BG or e-mail vacancies@cannockchasedc.gov.uk quoting post number CH318.

The closing date for receipt of completed applications is Friday 14th November 2025.

Interviews will be held during week commencing 1st December 2025.

THE COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER