Head of Operations & Sustainability in Bath

About Us

Canned Wine Group elevates experiences where the quality of wine is the priority, offering exciting award‐winning single serve wines, driven by grape variety and, most importantly, flavour. We help people discover exciting wines from Europe's most talented winemakers across The Copper Crew and Canned Wine Co. brands. Our supply chain is international, with wineries, warehouses and contract packers across multiple European countries and a breadth of customers ranging from cafés and microbreweries to national theatre groups, supermarkets and travel operators. Sustainability is integrated into every part of our business around the pillars people, planet, and place. Wine itself is already impacted by climate change, recognisable in disrupted harvest and wine style changes. As a team we are passionate about contributing towards the long‐term sustainability of the industry across the globe.

The Opportunity

To support our continued growth, we are looking for a commercially minded Head of Operations & Sustainability to deliver our operational strategy with outstanding quality across the supply chain, while helping us scale sustainably. This is a key strategic position in the management team, owning demand forecasting, productions, inventory management and increasing profitability. You will thrive on finding new and more efficient ways of working, through cost and time saving initiatives, playing a critical role in shaping our operations as we scale.

About You

You are an operations superstar looking for your next challenge. You'll have experience across procurement, demand planning and supplier relationships, with a passion for sustainability. You are proficient at data analysis and enthusiastic about learning new skills and systems. You have excellent attention to detail, time management and problem‐solving skills, managing productions, meeting our fulfilment targets and delivering an excellent quality product. You'll manage a growing operations team to drive efficiencies across the business and work with the wider team to integrate sustainability into everything we do.

• Inventory & Demand Forecasting
• Closely work with sales team and order data platforms for demand forecasting across product portfolio
• Translate forecasts into robust production schedules with suppliers and contract packers in line with demand, stock level targets and cash flow
• Optimise inventory levels and continuously improve planning accuracy
• Own our inventory management system and work with our financial team to ensure its alignment with our accounting software
• Manage strategic warehousing decisions balancing operational efficiency and risk mapping

• Procurement & Production
• Manage all procurement and logistics across the supply chain from raw materials to contract packer, optimising unit cost, lead times, reliability and sustainability
• Manage all productions, liaising with wineries, logistics partners, dry goods suppliers and contract packers
• Implement robust just‐in‐time practices
• Build and maintain strong long‐term supplier relationships, ensuring quality, authenticity and timely supply
• Collaborate with team members on new product development, from sourcing and design to product delivery and support of launch planning
• Ensure compliance with legal requirements of the markets in which we operate and plan for future legislative changes

• Sustainability
• Collect data from our suppliers to determine supply chain improvements that reduce the carbon intensity of our finished products
• Implement our sustainability strategy and lead on annual impact reporting
• Lead on sustainability certifications (B Corp & Positive Luxury) and sustainability compliance
• Lead on maintaining organic certification

• General
• Create a frequent reporting structure to ensure SLT are well informed in strategic decision making
• Continuously improve supply chain processes to support efficiency and scaling
• Oversee UK operations to deliver on time, in full targets across the business
• Manage our overhead costs alongside our cost of sales to improve financial margins
• Develop supply chain resilience through strong risk management
• Develop and maintain strong relationships with our suppliers, customers and partners
• Collaborate cross-functionally with commercial, operations and finance to align priorities and data management

Skills

• Considerable experience in operations, supply chain or production roles, ideally within a fast‐growing supplier or consumer brands
• Ambition to lead and build a team in a fast‐growing scale up
• Calm under pressure with strong problem‐solving skills
• Strong data analysis, problem‐solving and decision‐making skills
• Clear communication skills and strong relationship building across internal and external stakeholders
• Excellent time management and organisational skills
• Ability to be flexible in a start‐up environment and wear many hats
• Fast learner that can adapt to different operation management software, with preference for experience in Unleashed
• Enthusiasm for the world of food & drink (bonus for existing wine knowledge, but not prerequisite)

Benefits

• Unlimited holiday
• Flexible working hours – core working hours are 10am‐4pm, so you can choose working hours to suit you
• Private Vitality health care with benefits
• Pension contributions
• Wine tasting and wine themed experiences
• Regular team socials
• Modern central Bath office

We are an inclusive employer

Canned Wine Group is for everyone and every role is open to applications from all sections of society. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We are striving to develop an inclusive culture where everyone can contribute, learn, share, be heard, grow and be a part of the industry. We believe the more diverse we are, the better we become.