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- Tasks: Welcome customers and help them find the right cannabis products for their needs.
- Company: Join Cannabis NB, New Brunswick’s trusted retailer for responsible cannabis delivery.
- Benefits: Earn $22.38/hour, enjoy flexible hours, and access a $1000 health spending account.
- Other info: Opportunities for continuous learning and professional development in an inclusive environment.
- Why this job: Be part of a dynamic team shaping positive customer experiences in a fast-evolving industry.
- Qualifications: Must be 19+, bilingual, and have a passion for customer service and social responsibility.
The predicted salary is between 22 - 22 £ per hour.
Cannabis NB is New Brunswick’s trusted retailer for the responsible, safe, and educational delivery of cannabis products across the province.
Our Goal: To deliver a world-class customer experience rooted in knowledge, care, and safety.
Our Mission: To provide access to quality-assured products while empowering customers through meaningful conversations and accurate information.
Our Mandate: To support public education and harm reduction by promoting socially responsible cannabis use across the province.
We are passionate about creating an exceptional customer experience - one built on great conversations, high-quality products, and a knowledgeable team that genuinely cares. If you’re excited about working in a fast-evolving industry and helping shape positive customer interactions every day, we’d love to meet you.
About the Role
As a Customer Experience Representative, you’ll be part of a collaborative, customer-focused team. You will:
- Welcome customers and support them in finding products that fit their needs
- Engage in thoughtful, consultative conversations to understand preferences
- Share clear, accurate information about our products
- Promote safe, socially responsible consumption
- Build your expertise through continuous training and learning
Ideal Candidate
You’ll be a great fit for this role if you:
- Are inquisitive and eager to learn, adapting positively as the industry evolves
- Take a customer-focused approach, actively listen, and communicate with confidence
- Enjoy working as part of a supportive, collaborative team
- Are committed to social responsibility and public education
- Are professional, dependable, and flexible with days, evenings, and weekends
- Are 19 years of age or older
- Are bilingual in both official languages (required)
- Have post‑secondary education (asset)
- Bring supervisory experience (asset)
What We Offer
$22.38 per hour (inclusive of 4% vacation pay and 4% holiday pay)
Flexible, occasional hours (no minimum guaranteed)
Employee Assistance Program
$1000 Health Spending Account after successful completion of a 6-month probationary period
Opportunities for continuous learning, skill‑building, and professional development
Cannabis NB is proud to be an equal opportunity employer. We are dedicated to reflecting the diverse communities we serve and strive to maintain an inclusive environment where employees feel safe, respected, and supported.
Customer Experience Representative (Occasional) - Perth-Andover in Hampshire employer: Cannabis NB website
Contact Detail:
Cannabis NB website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Representative (Occasional) - Perth-Andover in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, dive into Cannabis NB's mission and values. Understanding their commitment to customer experience and social responsibility will help you connect better during your conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your thoughts clearly when discussing your customer-focused approach.
✨Tip Number 3
Show your passion for learning! Be ready to share examples of how you've adapted to changes in previous roles. Highlighting your eagerness to grow and learn will resonate well with the team at Cannabis NB.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Experience Representative (Occasional) - Perth-Andover in Hampshire
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the cannabis industry and customer service. Share any relevant experiences that highlight your commitment to providing a world-class customer experience.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your skills in communication, teamwork, and adaptability, as these are key for a Customer Experience Representative.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your qualifications without having to decipher complex sentences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cannabis NB website
✨Know Your Stuff
Familiarise yourself with Cannabis NB's mission and values. Understand their commitment to customer experience and social responsibility. This will help you align your answers with what they’re looking for.
✨Practice Active Listening
During the interview, show that you can listen actively. Respond thoughtfully to questions and engage in a two-way conversation. This reflects the consultative approach they value in customer interactions.
✨Show Your Passion for Learning
Express your eagerness to learn and adapt as the industry evolves. Share examples of how you've embraced new information or skills in the past, which aligns with their focus on continuous training.
✨Be Bilingual and Confident
If you're bilingual, make sure to highlight this during the interview. Practice speaking confidently in both languages, as effective communication is key in this role. It shows you can cater to a diverse customer base.