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For Companies At a Glance
- Tasks: Lead daily store operations and support management in a dynamic retail environment.
- Company: Join High Tide, a top cannabis retailer with a commitment to innovation and community.
- Benefits: Enjoy flexible hours, growth opportunities, and unlimited bonus potential.
- Why this job: Be part of a rapidly growing industry and make a real impact in customer service.
- Qualifications: Must have CannSell certification and 2 years of retail experience; cannabis experience preferred.
- Other info: Work in a fun, fast-paced environment with a focus on teamwork and customer satisfaction.
Overview
Canna Cabanais actively seekingPart-TimeShift Leaderswho are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.
Responsibilities
- Provide assistance to store management in supervising and facilitating the daily operations of the store
- Oversee the responsibilities of the Store Manager in the absence of SM or ASM
- Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
- Provide direction, guidance, and instruction to all store associates as required
- Ensure store conditions are consistently upheld to established standards
- Assist in ensuring staffing levels adequately meet business needs, only when requested
- Be the sales and customer service leader/role model in the absence of SM/ASM
- Greet and assist customers in a way that models exemplary conduct to other staff
- Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
- Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
- Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
- Achieving sales target and store-level KPI’s
- Ensuring employees on shift are actively pursuing sales goals
- Oversee and assist in inventory management and be accountable for the inventory processes on shift
Qualifications
- Must have valid CannSell to work in a retail cannabis store.
- Must have or be able to successfully complete a Police Background Check.
- Demonstrated sales and service orientation required
- Minimum of 2 years work experience in the retail industry required – Cannabis industry preferred
- Excellent time management and prioritizing skills required
- Demonstrated ability to train and motivate staff required
- Skills to monitor and lead by example as required
- Basic office administration skills required
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
- Strong customer service and troubleshooting skills
- A well-defined sense of diplomacy
- Excellent teamwork and team-building skills
- Thorough understanding of applicable health and safety legislation
- A professional, responsive, and positive work attitude is essential
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays and weekends and different location
Job Types: Part-time, Permanent
Why You Should Apply:
- The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential
Additional points:The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.
To get CannSell license please visit –CannSell Standard | CannSell.ca
About Us
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:
- Bricks & Mortar Retail: Canna Cabana is the largest cannabis retail chain in Canada, with 199 current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
- Retail Innovation: Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
- Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
- E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.
Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant.
Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz name.
High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.
To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.
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Retail Shift Leader - Ellesmere, ON employer: Canna Cabana Inc.
Contact Detail:
Canna Cabana Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shift Leader - Ellesmere, ON
✨Tip Number 1
Familiarise yourself with the cannabis industry, especially the retail sector. Understanding current trends, customer preferences, and regulations will help you stand out during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or resolved conflicts in previous roles. This will highlight your ability to step in for the Store Manager when needed.
✨Tip Number 3
Network within the cannabis community, both online and offline. Attend local events or join relevant social media groups to connect with industry professionals, which could lead to valuable insights and recommendations.
✨Tip Number 4
Prepare to discuss your sales achievements and customer service experiences in detail. Being able to articulate how you've met or exceeded sales targets will demonstrate your capability to drive results in this role.
We think you need these skills to ace Retail Shift Leader - Ellesmere, ON
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, especially any leadership roles. Emphasise your customer service skills and any specific achievements that align with the responsibilities of a Shift Leader.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the cannabis industry and your understanding of the role. Mention how your previous experiences have prepared you to handle the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on skills such as time management, team leadership, and customer service. Provide examples of how you've successfully used these skills in past roles, particularly in retail settings.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership position.
How to prepare for a job interview at Canna Cabana Inc.
✨Know Your Cannabis Regulations
Make sure you are well-versed in the cannabis regulations and policies relevant to the retail industry. This knowledge will not only show your commitment but also demonstrate that you can uphold company standards and ensure compliance during your shift.
✨Showcase Leadership Skills
As a Shift Leader, you'll need to guide and motivate your team. Prepare examples of how you've successfully led a team in the past, resolved conflicts, or improved team performance. This will highlight your ability to take charge when needed.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to customer service. Share specific instances where you turned a negative customer experience into a positive one. This will illustrate your problem-solving skills and dedication to customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and prioritisation skills. Think about how you would handle staffing issues, customer complaints, or sales targets. Practising these scenarios will help you respond confidently during the interview.
