At a Glance
- Tasks: Assist in managing ice contracts, rentals, and tournaments while enhancing customer experiences.
- Company: Join Canlan Sports, North America's largest recreational sports complex operator.
- Benefits: Gain valuable experience in sports management and potential stipend upon completion.
- Other info: Unpaid internship with excellent networking opportunities in the sports industry.
- Why this job: Be part of a team that creates community through the power of play.
- Qualifications: Customer service experience and enrolment in a post-secondary program required.
Canlan Sports exists to create experiences where people find their people through the power of play, because we believe everyone deserves a team.
As North America's largest private sector owner and operator off recreational sports complexes, Canlan Sports brings that belief to life across 15 multi-sport complexes and more than 70 playing surfaces spanning Canada and the United States.
From ice and court to turf and digital, we offer a wide array of recreational sports experiences designed to build community, foster connection, and change lives for the better.
Job Summary
The Sports Management Intern will work with our CRM while assisting to manage ice contracts, spot rentals and tournaments.
This role will assist with maintaining our existing contract while working with the Sales and Customer Care Manager to manage our current customers while also strategizing to find new customers and areas of revenue.
They will also work with the leagues and programs team to plan and execute programs.
The Sports Management Intern is expected to provide a "best in class" experience to our customers.
Responsibilities
- Assist with maintenance of the complex's CRM operating system, pertaining to Ice Contracts and Spot Rentals, third-party tournaments and in house tournaments
• Under the guidance of and with the Sales and Customer Care Manager
- Assist in the development and execution of a fully integrated direct sales strategy for the complex, ensuring a proactive and aggressive approach to revenue development through Strategic Sales and Marketing plans
- Assist in the discovery, development, and relationship-building opportunities within their market through contact to create New Customer revenue opportunities and maximize revenue from existing customers
- Assist with League operation planning and execution
- Assist with planning and execution of camps and programs.
- Under the leadership and direction of the manager and General Manager, ensure the complex customers experience "best-in-class" experience, customer care and overall satisfaction.
- Other tasks as required
- Abilities, Attributes and Experience
- Customer service experience and/or office experience.
- Comfortable working with new systems and technology (CRM experience is an asset)
- Able to work well under pressure and pay particular attention to deadlines.
- Demonstrated computer skills, notably in Microsoft 365.
- Thorough, organized, articulate and punctual.
- Great communication (both oral and written) skills and professional and positive attitude.
- Able to manage and diffuse difficult situations.
- Must be currently enrolled in a post-secondary program that requires a co-op credit.
Internship Term
Fall Semester (September�December 2026)
*This is an unpaid internship with the opportunity to receive a stipend upon successful completion of the internship and is currently vacant.
NOTE: Only those applicants under consideration will be contacted.
Please accept our utmost appreciation for your interest.
We are an Equal Employment Opportunity employer.
Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances.
Reasonable accommodation is available for qualified individuals with disabilities, upon request.
This Equal Employment Opportunity policy applies to all practices.
As part of our recruitment and hiring practices, we may use AI-based tools to assist in the initial screening and assessment of applications.
All final hiring decisions are made by human reviewers.
#LI-Onsite
Sports Management Intern in York employer: Canlan Sports
Canlan Sports is an excellent employer that prioritises a supportive and flexible work environment, making it an ideal place for those looking to contribute to the community through sports. With opportunities for personal growth and development, employees are encouraged to take on various responsibilities while enjoying a team-oriented culture that values communication and collaboration. Working at our sports complex not only allows you to maintain a vibrant facility but also to be part of a dynamic team dedicated to promoting health and wellness.
StudySmarter Expert Advice🤫
We think this is how you could land Sports Management Intern in York
✨Get Involved in Local Sports Leagues
Dive into the local sports scene! Volunteer at nearby sporting events or join community leagues to meet the right people. Networking in this way can help us score that internship with Canlan Sports and get ahead of the competition.
✨Attend Industry Conferences and Workshops
Keep an eye out for sports management conferences or workshops in your area. These are perfect for us to connect with industry professionals, learn the latest trends, and potentially meet recruiters from organisations like Canlan Sports looking for interns!
✨Leverage University Career Services
Don’t forget about your university’s career services! They often have exclusive connections with local sports organisations and can guide us to internship opportunities that aren’t widely advertised. Make sure to tap into these resources.
✨Show Off Your Passion on Social Media
It's all about visibility! Create a social media presence that showcases your love for sports and management. Share articles, thoughts on industry trends, and engage with posts from organisations like Canlan Sports. This can put you on their radar before you even apply!
We think you need these skills to ace Sports Management Intern in York
Some tips for your application 🫡
Show Your Passion for Sports:In your cover letter, let your love for sports shine through! Talk about your experiences in sports – whether it’s playing for a team, volunteering at local events, or even organising sports activities. We want to see that you live and breathe the field you're applying to, especially in a role like Sports Management Intern at Canlan Sports.
Highlight Relevant Coursework or Projects:For this internship, make sure to mention any relevant coursework or projects in sports management or recreation. Did you do a project on event planning? Or maybe you conducted research on sports psychology? Highlighting these experiences will show us that you're ready to jump in and learn more on the job.
Use Keywords from the Job Description:Tailor your CV to fit the role by using keywords from the job description. Look out for specific skills or qualities they're looking for and weave them into your CV. If they mention teamwork, leadership, or event organisation, make sure those shine through in your application. We appreciate candidates who pay attention to these details!
Keep It Informal and Engaging:Since we're all about fostering a friendly environment at Canlan Sports, let your personality come across in your writing. Don’t be afraid to be conversational in your cover letter while still showcasing your enthusiasm for the role. We're looking for interns who can bring positive energy to the team!
How to prepare for a job interview at Canlan Sports
✨Show Your Passion for Sports
Make sure to communicate your enthusiasm for sports and recreation during the interview. Share experiences from playing a sport, managing a team, or even volunteering at events. We want to see that you’re genuinely invested in the industry, not just looking for any internship.
✨Brush Up on Event Management Skills
Since sports-recreation management often revolves around organising events, be ready to discuss your organisational skills. Think about experiences where you coordinated activities or worked in team settings, and prepare to share these stories. We might dive into how you would handle specific scenarios, such as organising a tournament or community event.
✨Demonstrate Your Learning Agility
Internships are all about learning, so show us your eagerness to pick up new skills and adapt. Prepare to talk about times when you had to quickly learn something new or adapt to unexpected changes. We love candidates who are willing to grow and take feedback on board.
✨Bring a Portfolio of Your Work
Even as an intern, having a portfolio can set you apart! Put together any projects, reports, or presentations related to sports management that you’ve worked on. Visuals can really help convey your understanding and creativity in the field, and we’ll appreciate seeing what you can bring to Canlan Sports.
