Sales Manager

Canlan Sports is the largest private sector operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class complexes. We understand our customers' need for service excellence and are committed to it.

This role is currently vacant.

Rate of Pay: $52,000 - $57,000 per year

Job Summary

Entrepreneurial and passionate about selling a sports and recreational experience with a truly differentiated competitive advantage, the Sales Manager develops and executes sales strategies, manages customer relationships and oversees sales processes, executes sales strategies within their Sports Complex and leads the Sales and Events team to increase Sports Complex revenue and provide a best‐in‐class recreational customer experience.

Responsibilities

• Identify and generate new leads, conduct local market analysis and competitor trends, acquire new customers, grow and retain customers and implement effective sales strategies that drive revenue growth.
• Work closely with marketing and operations colleagues to identify new opportunities and align strategies that improve overall sales performance in their sports complex.
• Community Programs + Event Sales planning execution.
• 3rd Party contracts.
• Sports Complex Surface flow management with General support from the Director of Sales.
• Development & Execution of the sports complex marketing plan with support from the Director of Sales.
• Maximize, monitor, and report on Ice/Surface Utilization.
• Generate leads; sales materials around the sports complex are on brand, up to date and monitored daily.
• Surface booking contract creation with terms and signatures.
• Analyze sales data and market trends to identify opportunities and areas for improvement.
• Ensure compliance with company sales policies and processes as per Sales Playbook.
• Collections of all outstanding Account receivables.

Qualifications And Education

• Post‐Secondary school diploma or degree in Business, Marketing and/or Recreation.
• Completed both the APQ and SCQ training an asset.

Abilities, Attributes And Experience

• 3 years minimum of previous sales experience within a sport and/or recreational environment.
• Demonstrate leadership and the ability to motivate, coach, and manage a team working towards strategic goals.
• Critical thinking to provide solutions matched with strong communication, consultation, and presentation skills.
• Customer Service focus, strong follow‐up skills and an ability to deal with tact, diplomacy, and confidentiality.
• Strong negotiating skills with ability to effectively turnaround objections, work around business obstacles and close sales.
• Basic accounting or budget experience, including the ability to manage expenses, track revenue, and identify where areas of opportunity and weakness exist.
• Ability to work independently and in a team environment with excellent organizational and time management skills.
• Working knowledge of MS Office Suite, CRM, and Database Management.

Equal Employment Opportunity Statement

We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices. As part of our recruitment and hiring practices, we may use AI‐based tools to assist in the initial screening and assessment of applications. All final hiring decisions are made by human reviewers.