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For Companies At a Glance
- Tasks: Greet guests, manage reservations, and ensure a welcoming atmosphere.
- Company: Join Canlan Sports, North America's largest recreational sports complex operator.
- Benefits: Earn $17.60-$17.80/hour in a dynamic, team-oriented environment.
- Why this job: Be the face of our restaurant and create memorable experiences for guests.
- Qualifications: Enthusiastic personality and strong communication skills; experience preferred but not required.
- Other info: Flexible hours, including weekends, with opportunities for growth.
The predicted salary is between 13 - 17 £ per hour.
Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.
Canlan is currently looking for a customer service focused Host to join our team. The Host is the forefront of the restaurant, and one of the busiest areas, so if you are looking to work in a dynamic environment - we look forward to hearing from you!
Responsibilities
- Greet incoming and departing guests warmly with a genuine smile & eye contact
- Make/coordinate reservations for guests
- Answer incoming calls to the restaurant and provide excellent service
- Manage the flow of guests into the dining and bar areas
- Maintain a waitlist and provide accurate wait times
- Perform opening and closing duties
- Other administrative duties relating to the restaurant
- Contribute to team effort by accomplishing related results as needed
Experience
- Previous restaurant experience is preferred, although not required
- Enthusiastic and welcoming personality; a natural leader
- Excellent interpersonal and verbal communication skills
- Positive attitude and professional demeanour
- Strong sense of teamwork
- Exceptional organizational skills and the ability to multi-task and work under pressure
- Open availability, including weekends
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices. As part of our recruitment and hiring practices, we may use AI-based tools to assist in the initial screening and assessment of applications. All final hiring decisions are made by human reviewers.
Host employer: Canlan Sports
Contact Detail:
Canlan Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Canlan Sports. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit right into their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your customer service skills and how you handle busy environments, just like the ones at Canlan Sports.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you arrive for your interview. A polished appearance shows you care about the role and the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the Host position!
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm and welcoming nature, so don’t be afraid to show us who you are. A genuine smile can come across in your words!
Tailor Your Experience: Even if you don’t have direct restaurant experience, highlight any customer service roles you've had. We love seeing how your skills can translate into being a fantastic Host. Make sure to connect the dots for us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out. Use bullet points if it helps – we’re all about making things easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Canlan Sports
✨Know the Company
Before your interview, take some time to research Canlan Sports. Understand their values, mission, and what makes them a leader in the recreation and hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Host, customer service is key. Prepare examples from your past experiences where you provided excellent service or handled difficult situations with grace. Be ready to discuss how you can create a welcoming atmosphere for guests.
✨Practice Common Interview Questions
Think about common interview questions related to teamwork, multitasking, and handling pressure. Practising your responses will help you feel more confident during the interview. Remember, they want to see your personality shine through!
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance shows that you take the opportunity seriously and are ready to represent Canlan Sports in a professional manner.
