Office Administrator

Office Administrator in Burton on the Wolds

Burton on the Wolds Full-Time No home office possible

You will play a vital role within our Supporter Services function as part of the Individual Giving Team. You will be responsible for the excellent supporter care of our donors and for maintaining the accuracy and integrity of personal data held on Canine Partners\’ primary customer relationship management (CRM) database. You will manage general administrative duties such as the daily banking processes, tasks and routines liaising with colleagues. You will support the Individual Giving team by managing the data administration in various areas including the Sponsor a Puppy Scheme, distributing welcome packs and other information. This is a great opportunity for someone wishing to start their career in the charity sector, where you can attend events, interact with supporters and play an important part in raising income, improving our systems and seeing the results of your work.

Are you a talented admin professional with outstanding customer service skills who is passionate about making a difference – this could be the role for you!

Qualifications

Excellent written and verbal communication skills
Knowledge of database systems and experience with database administrations and data entry
Proficient in the use of all Microsoft Office applications
The ability to write reports and evaluations using data
Excellent customer service skills and a commitment to excellence in supporter relationship management
Great interpersonal skills; strong team working skills, able to work collaboratively with colleagues
Excellent time management skills including managing multiple tasks simultaneously and working to deadlines
A proactive self-starter, able to use initiative to resolve problems and create solutions to improve results
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries. Canine Partners\’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Administrator to join our dedicated fundraising team. This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.