Host and Office Manager in City of London

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Hours: 7:30am – 3:30pm, Monday to Friday

Benefits: Private medical insurance, unlimited holiday, and all the Candy Kittens you can eat 🍬

About The Sweet Factory

Welcome to The Sweet Factory, home to Candy Kittens, Jampot Productions, Tuckshop, and Genius – where work feels less like work.

We’re looking for a Host and Office Manager to be the face of The Sweet Factory – someone who brings warmth, professionalism, and sparkle to our front desk every single day. You’ll be based at reception, running the space with care, confidence, and a strong sense of pride.

Front of House

Reception is your home base – you’ll be the first point of contact for everyone who enters The Sweet Factory. From guests to deliveries, you’ll ensure each experience feels effortless and welcoming.

• Greet and host guests with genuine hospitality – teas, coffees, and Candy Kittens always included.
• Manage reception throughout the day, keeping it organised, calm, and beautifully presented.
• Manage meeting room bookings, ensuring every space looks its best before and after use.
• Oversee incoming and outgoing deliveries, post, and parcels.
• Coordinate weekly team lunches and breakfasts – setting up the space and creating an inviting experience everyone looks forward to.
• Anticipate needs before they arise – whether that’s fresh flowers, a tidy table, or a friendly check-in.
• Maintain a positive, professional, and approachable presence on reception at all times.

Office Management

You’ll be responsible for the smooth running of The Sweet Factory – keeping it clutter-free, organised, and inspiring for everyone who works or visits here.

• Keep the office spotless, stocked, and on brand – no detail too small, no shelf too messy.
• Maintain organised storage areas throughout the building – keeping supplies, samples, props, and products clearly labelled, tidy, and easy to access.
• Regularly review storage to declutter and optimise space, creating order and calm.
• Manage office supplies, snacks, and refreshments – ensuring everything is topped up, beautifully displayed, and ready for use.
• Liaise with suppliers, maintenance teams, and service providers to keep everything running smoothly.
• Support with onboarding new starters, arranging welcome packs, and making sure every workspace feels ready and cared for.
• Implement simple systems to make daily office life more efficient and enjoyable.
• Ensure the entire space reflects our brand – professional, fun, and a little bit fabulous.
• Hospitality is in your DNA.
• Exceptional organisational skills and pride in keeping spaces running smoothly.
• Confident, friendly, and calm under pressure.
• Attention to presentation and small details that make a big difference.
• Proactive, helpful, and always one step ahead.

How to Apply

Send your CV to work@candykittens.co.uk along with your answers to these questions 👇

• If The Sweet Factory were a boutique hotel, what kind of guest experience would you design?
• Describe your dream office day – what’s happening, what music’s playing, and what’s for lunch?
• When have you gone the extra mile to make someone feel welcome or special?
• What’s your ideal start date?

Additional Information

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Design, Art/Creative, and Information Technology
• Industry: Manufacturing

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