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- Tasks: Manage customer orders from start to finish, ensuring smooth delivery and satisfaction.
- Company: Join a leading home appliance business with a vibrant team culture.
- Benefits: Competitive salary, hybrid working, generous holiday, and fantastic staff discounts.
- Why this job: Be part of a dynamic team that values your input and career growth.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Enjoy a modern office environment with great amenities and support for your development.
The predicted salary is between 25000 - 27000 £ per year.
Three incredible brands, one brilliant team. Together, they’re helping us reach our goal: to be the number one home appliance business in the UK and Ireland. As an Order Administrator, you’ll have a key part to play in the success of our organisation. You’ll be accountable for ensuring the smooth and effective processing of customer orders from receipt through to delivery. Your remit will span all touchpoints of the customer journey, including updating customer data, processing delivery and collection orders, checking product availability, communicating with carriers and ensuring customer satisfaction.
You’ll be based out of our fantastic Birchwood Park office (WA3 6XG) but you’ll also have the opportunity to work from home 40% of the time.
Benefits:- Salary of £25,150 to £27,000 DOE
- Up to 6% Employer Pension Contribution
- 4 x Life Assurance
- 25 days’ holiday + statutory
- Hybrid working
- Enhanced family leave policies
- Enhanced sick pay policy
- Employee Assistance Program
- Training support schemes to aid your development
- Free fruit and hot drinks
- Brilliant staff discounts on products
- Access to Reward Gateway which offers a wide range of retailer discounts
- Dress down Friday
- Fantastic offices at Birchwood Park, which has an on-site nursery, numerous restaurants and food outlets, a discounted gym and great public transport links
You’ll have excellent customer service experience gained in a fast-moving business with demonstrable experience building internal and external relationships. You’ll further be able to demonstrate a hands-on approach to problem solving, have excellent communication skills and working knowledge of Microsoft Office and be comfortable interpreting financial information. You’ll be working with a variety of internal and external stakeholders, so will need to have excellent communication, negotiation, persuading and influencing skills. It’s also important that you have a desire to solve problems and continually improve our systems and processes. If you have experience within order fulfilment, order to delivery or order processing then we would like to hear from you.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
Order Administrator in Warrington employer: Candy Hoover Group S.r.l.
Contact Detail:
Candy Hoover Group S.r.l. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Administrator in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and values so you can show how you fit into their team. We want to see your enthusiasm and how you can contribute!
✨Tip Number 3
Practice your communication skills! As an Order Administrator, you'll need to convey information clearly. Role-play common interview questions with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Order Administrator in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant order processing roles you've had. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Order Administrator role. Share specific examples of how you've solved problems or improved processes in previous jobs. We love a good story!
Show Off Your Communication Skills: Since you'll be working with various stakeholders, it's crucial to demonstrate your communication prowess. In your application, mention instances where you've successfully negotiated or influenced others. We value clear and effective communicators!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great addition to our team!
How to prepare for a job interview at Candy Hoover Group S.r.l.
✨Know the Company Inside Out
Before your interview, take some time to research the company and its brands. Understand their mission, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As an Order Administrator, customer satisfaction is key. Prepare examples from your past experiences where you successfully resolved customer issues or improved processes. Highlight your communication skills and how you build relationships with both internal and external stakeholders.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific situations where you faced challenges in order processing or customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Familiarise Yourself with Microsoft Office
Since you'll be using Microsoft Office regularly, brush up on your skills, especially Excel. Be prepared to discuss how you've used these tools in previous roles, whether for data management or reporting. This will demonstrate your readiness to hit the ground running.