Trainee Field Service Engineer – Home Appliance Tech

Trainee Field Service Engineer – Home Appliance Tech

Trainee 35000 - 47000 £ / year (est.) Home office (partial)
Candy Hoover Group S.r.l.

At a Glance

  • Tasks: Fix home appliances and provide top-notch customer service in a hands-on role.
  • Company: Join Candy Hoover Group, a leader in home appliance technology.
  • Benefits: Starting salary of £30,000 with potential increases, plus bonuses and discounts.
  • Other info: Enjoy a dynamic work environment with great career progression opportunities.
  • Why this job: Gain valuable skills through extensive training while making a real difference for customers.
  • Qualifications: Self-motivated individuals with problem-solving skills and a valid driving licence.

The predicted salary is between 35000 - 47000 £ per year.

As a Trainee Field Service Engineer, you’ll be working with three great brands; Candy, Hoover and Haier. Visiting our customers in their homes across Dagenham and the surrounding areas, you’ll be providing technical solutions to their problems, fixing their appliances and providing a great customer experience.

We’re looking for individuals who are self‑motivated, well organised and have great customer service skills. You’ll also need good problem‑solving ability, to build effective technical fault finding and diagnostic skills. Regardless of your background, our City and Guilds assured in‑house training and field‑based mentoring has been designed to get you ready for success.

You’ll need a full, valid driving licence and the ability to lift & manoeuvre heavy objects and work in restricted spaces, regularly engaging hand dexterity. Colour vision is also important to be able to distinguish between live, neutral and earth wires; offers of employment are subject to testing to ensure that candidates can comply with the basic health and safety requirements of the role.

  • Starting salary of £30,000, increasing to £33,903 and £38,423 during employment
  • Up to £6,962 London Allowance
  • Bonus potential of up to £2,500 per annum
  • Enhanced rate overtime
  • 30 days annual leave + 3 bank holidays
  • Extensive training
  • Brilliant staff discounts on products
  • Access to Reward Gateway which offers a wide range of retailer discounts

With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer.

Trainee Field Service Engineer – Home Appliance Tech employer: Candy Hoover Group S.r.l.

Haier Europe is an excellent employer, offering a dynamic work culture that values innovation and collaboration within the UK & Ireland HR team. Employees benefit from comprehensive growth opportunities, a commitment to data-driven decision-making, and a supportive environment that fosters professional development, making it a rewarding place to advance your career in HR analytics and systems.

Candy Hoover Group S.r.l.

Contact Details:

Candy Hoover Group S.r.l. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Trainee Field Service Engineer – Home Appliance Tech

Join Sales Networking Events

Get yourself to local sales networking events and workshops. These are prime spots to connect with professionals in field sales and learn a few tricks of the trade. Plus, you might bump into hiring managers looking for fresh talent like yourself!

Engage with Industry Communities

Dive into online communities specific to sales, like LinkedIn groups or relevant forums. By actively participating, you'll not only expand your network but also get a sense of what skills are hot in the field right now. Who knows, you might catch the eye of someone from Candy Hoover Group S.r.l.!

Leverage Your University Connections

As a trainee, your university's career services can be a treasure trove of opportunities. Reach out to alumni who are already in sales roles; they can provide insights and even refer you to openings at companies like Candy Hoover Group S.r.l..

Showcase Your Sales Skills

Create a personal pitch or a demo of your sales skills. Whether it’s a mock sales presentation or a video about your approach, it’s a great way to demonstrate your capability and passion. Make sure to highlight this in your applications to Candy Hoover Group S.r.l.!

We think you need these skills to ace Trainee Field Service Engineer – Home Appliance Tech

Teamwork
Problem-Solving Ability
Strong Communication Skills
Logical Thinking
Relationship-Building Skills
Initiative
Motivation

Some tips for your application 🫡

Show off your communication skills:In field sales, having excellent communication skills is key. When you write your CV and cover letter, make sure to highlight experiences where you've successfully engaged with people or solved problems through effective communication. Use specific examples that showcase your ability to connect and persuade.

Demonstrate your passion for sales:As a trainee, it's important for us to see your enthusiasm for a career in sales. Use your cover letter to tell us why you're excited about this field and what you hope to learn with us at Candy Hoover Group S.r.l.. Share any relevant experiences, even if they’re from side jobs, that sparked your interest in sales.

Tailor your CV to the field sales role:Since this is a trainee position, ensure your CV highlights transferable skills like customer service experience, teamwork, and any relevant coursework. Plus, if you've done any projects or internships that relate to sales or client interaction, definitely include those – it’ll show us you’re eager and ready to get into the field!

Express your willingness to learn and grow:Companies love to see candidates who are open to learning, especially in a trainee role. In your application, be sure to mention your willingness to learn from experienced team members and how you aim to develop your skills in field sales at Candy Hoover Group S.r.l.. This’ll help us see your potential as part of our team!

How to prepare for a job interview at Candy Hoover Group S.r.l.

Know Your Product Inside Out

As a trainee in field-sales, you're gonna want to have a thorough understanding of the products or services you’ll be selling at Candy Hoover Group S.r.l.. Brush up on the unique selling points and be ready to discuss how they meet customer needs—think about how you might tailor your pitch to different types of clients.

Show Off Your Communication Skills

Field-sales is all about building relationships. During the interview, be prepared to demonstrate your communication skills—consider role-playing scenarios where you engage with potential clients. You might even be asked to sell something to your interviewer, so have fun with it and show your persuasive side!

Understand the Sales Process

Familiarise yourself with the sales funnel and how nurturing leads works. You might be quizzed on how you would handle different stages of the sales process or overcome objections, so think about real-life examples from your experiences where you’ve solved problems or led discussions.

Be Ready to Discuss Your Learning Potential

As a trainee, your eagerness to learn is key! Be prepared to talk about why you’re interested in field-sales and how this role at Candy Hoover Group S.r.l. fits into your career path. Show them you’ve got the ambition and a willingness to develop your skills—after all, they're investing in you!