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- Tasks: Visit customers to fix appliance issues and ensure their satisfaction.
- Company: Join a dynamic team with three incredible brands.
- Benefits: Competitive salary, bonus incentives, staff discounts, and pension contributions.
- Why this job: Enjoy autonomy in your work while making a real difference for customers.
- Qualifications: Strong communication skills and a valid driving licence required.
- Other info: Full training provided, with excellent career progression opportunities.
The predicted salary is between 28400 - 31900 £ per year.
Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
As a Field Service Engineer, you’ll be visiting customers in their homes across Swindon and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day. A full, valid driving licence is required.
For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer. Ideally, we’d like experience as a White Goods Engineer. But what we really need is self‑motivation and strong technical and customer service skills.
Our City and Guilds‑assured in‑house training and support has been designed to get you ready to deliver brilliant service to our customers.
- £32,650 per annum starting salary if you’re a Field Service Engineer who does not have White Goods / Domestic Appliance experience.
- You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements.
- £38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience.
- Bonus potential of up to £2,500 per annum.
- Enhanced rate over time.
- Up to 6% pension contribution.
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out.
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
Field Service Engineer in Swindon employer: Candy Hoover Group S.r.l.
Contact Detail:
Candy Hoover Group S.r.l. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Swindon
✨Tip Number 1
Get to know the company! Research their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! As a Field Service Engineer, you'll need to demonstrate your problem-solving abilities. Set up mock scenarios or use practice questions to get comfortable with common appliance issues.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and potentially lead to referrals, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining our brilliant team.
We think you need these skills to ace Field Service Engineer in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with what we’re looking for, so don’t be shy about showcasing your technical know-how and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team. Be sure to mention any specific experiences that demonstrate your self-motivation and problem-solving abilities.
Show Off Your Communication Skills: As a Field Service Engineer, strong communication is key. In your application, let us know how you’ve effectively communicated with customers or colleagues in the past. This will help us see how you can keep everyone updated on your progress while out in the field.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it shows us you’re serious about joining our brilliant team!
How to prepare for a job interview at Candy Hoover Group S.r.l.
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to white goods and domestic appliances. Familiarise yourself with common issues and solutions, as well as the brands you'll be working with. This will show your potential employer that you're not just a good communicator but also technically savvy.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer or resolved a tricky situation. This will highlight your dedication to finding the best outcomes for customers.
✨Time Management is Key
As a Field Service Engineer, managing your time effectively is crucial. Be ready to talk about how you prioritise tasks and manage your schedule. You might even want to share a story about a time when you successfully juggled multiple responsibilities while keeping customers informed.
✨Be Ready to Upsell
Since there's a bonus incentive for upselling products, think about how you can approach this in a way that feels natural and beneficial to the customer. Prepare to discuss any past experiences where you've successfully upsold or recommended products, and how you ensured it was a win-win situation.
