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- Tasks: Visit customers to fix appliance issues and provide excellent service.
- Company: Join a team with three incredible brands and a culture of high performance.
- Benefits: Competitive salary, bonus potential, staff discounts, and pension contributions.
- Why this job: Enjoy autonomy in your work while making a real difference for customers.
- Qualifications: Strong communication skills and a valid driving licence required.
- Other info: Receive top-notch training and support to excel in your role.
The predicted salary is between 33903 - 38423 £ per year.
Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
As a Field Service Engineer, you’ll be visiting customers in their homes across Skipton and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day. A full, valid driving licence is required.
For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer. Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills.
Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
- £33,903 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience.
- You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements.
- £38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience.
- Bonus potential of up to £2,500 per annum.
- Enhanced rate over time.
- Up to 6% pension contribution.
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out.
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Field Service Engineer in Skipton employer: Candy Hoover Group S.r.l.
Contact Detail:
Candy Hoover Group S.r.l. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Skipton
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! As a Field Service Engineer, you'll need to demonstrate your problem-solving abilities. Set up mock scenarios or use practice questions to get comfortable with explaining your thought process.
✨Tip Number 3
Show off your customer service skills during the interview! Share examples of how you've gone above and beyond for customers in the past. This will highlight your dedication to finding the best outcomes for clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer in Skipton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical and customer service skills in your application. We want to see how you can bring your experience to the table, especially if you've got a background in White Goods Engineering!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to match the job description. Mention your self-motivation and how you’ve successfully managed your time in previous roles. We love seeing candidates who take the time to personalise their applications.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out. This will help us see your potential as a Field Service Engineer right away!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our amazing benefits package!
How to prepare for a job interview at Candy Hoover Group S.r.l.
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to white goods and appliances. Familiarise yourself with common issues and solutions, as well as the brands you'll be working with. This will show that you're not just a people person but also technically savvy.
✨Show Off Your Communication Skills
As a Field Service Engineer, you'll need to keep customers updated and explain technical issues in simple terms. Practice how you would communicate with a customer about a problem and its solution. Clear communication can set you apart from other candidates.
✨Demonstrate Your Organisational Skills
Since you'll be managing your time and stock levels, think of examples from your past experiences where you've successfully organised tasks or managed your time effectively. Be ready to discuss how you prioritise your work to ensure customer satisfaction.
✨Be Ready to Upsell
Understand the products you might be upselling and think about how you would approach this with a customer. Prepare some strategies on how to highlight the benefits of these products without being pushy. Showing that you can contribute to sales will impress the interviewers.