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- Tasks: Fix appliances and help customers in their homes across North London.
- Company: Join a team with three incredible brands and a culture of high performance.
- Benefits: Competitive salary, London allowance, bonus potential, and staff discounts.
- Why this job: Enjoy autonomy, make a real difference, and drive your career forward.
- Qualifications: Strong communication skills and a full driving licence required.
- Other info: In-house training provided to ensure you deliver brilliant service.
The predicted salary is between 27800 - 30400 £ per year.
Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need. As a Field Service Engineer, you’ll be visiting customers in their homes across North London and the surrounding areas, and fixing any appliance issues to get them up and running again.
Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day. A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer. Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills.
Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
- £33,903 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience.
- You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements.
- £38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience.
- London allowance of up to £6,962 per annum.
- Bonus potential of up to £2,500 per annum.
- Enhanced rate over time.
- Up to 6% pension contribution.
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out.
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Field Service Engineer in London employer: Candy Hoover Group S.r.l.
Contact Detail:
Candy Hoover Group S.r.l. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in London
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to technical skills and customer service. Role-playing with a friend can help you feel more confident and articulate your experience effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Field Service Engineer role. Highlight any relevant technical skills, customer service experience, and your ability to work independently. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a great fit. Be sure to mention your motivation for helping customers and any experience with White Goods Engineering if you have it.
Show Off Your Communication Skills: As a Field Service Engineer, strong communication is key. In your application, demonstrate your ability to keep customers updated and manage expectations. We love candidates who can clearly convey their thoughts and ideas, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Candy Hoover Group S.r.l.
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to white goods and domestic appliances. Familiarise yourself with common issues and solutions, as well as the brands you'll be working with. This will show your potential employer that you're not just a good communicator but also technically savvy.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer. This will demonstrate your dedication to finding the best outcomes for clients.
✨Time Management is Key
As a Field Service Engineer, managing your time effectively is crucial. Be ready to talk about how you prioritise tasks and manage your schedule. You might even want to share a story about a time when you successfully juggled multiple responsibilities.
✨Be Ready to Upsell
Understand the products you’ll be upselling and think about how you can present them to customers. Prepare to discuss any past experiences where you successfully upsold a product or service. This will highlight your ability to contribute to the company's bottom line while helping customers find solutions.
