Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Visit customers to fix appliance issues and provide excellent service.
- Company: Join a team with three incredible brands and a culture of high performance.
- Benefits: Competitive salary, bonus potential, staff discounts, and generous pension contributions.
- Why this job: Enjoy autonomy in your work while making a real difference for customers.
- Qualifications: Strong technical skills, customer service experience, and a valid driving licence required.
- Other info: Comprehensive training provided to help you excel in your role.
The predicted salary is between 27800 - 31900 £ per year.
Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
As a Field Service Engineer, you’ll be visiting customers in their homes across RM postcodes and the surrounding areas in London, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day. A full, valid driving licence is required.
For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer. Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills.
Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
- £33,903 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience.
- You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements.
- £38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience.
- Outer London Allowance up to £3,749.20.
- Bonus potential of up to £2,500 per annum.
- Enhanced rate over time.
- Up to 6% pension contribution.
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out.
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Field Service Engineer in Dagenham employer: Candy Hoover Group S.r.l.
Contact Detail:
Candy Hoover Group S.r.l. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Dagenham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the field. A personal recommendation can go a long way in landing that Field Service Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service scenarios. We want you to showcase how you can solve problems and keep customers happy, so think of examples from your past experiences.
✨Tip Number 3
Don’t forget to research the company! Knowing their values and what they stand for will help you tailor your answers during the interview. Plus, it shows you’re genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer in Dagenham
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical and customer service skills in your application. We want to see how you can bring your experience to the table, especially if you've got a background in White Goods Engineering!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to match the job description. Mention your ability to manage time effectively and keep customers updated, as these are key aspects of the Field Service Engineer role.
Be Yourself: We’re looking for self-motivated individuals who can communicate well. Let your personality shine through in your application – we want to know what makes you tick and how you can contribute to our brilliant team!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Candy Hoover Group S.r.l.
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to white goods and domestic appliances. Familiarise yourself with common issues and solutions, as well as the brands you'll be working with. This will not only show your expertise but also your genuine interest in the role.
✨Show Off Your Communication Skills
As a Field Service Engineer, you'll need to keep customers updated and explain technical issues in simple terms. Practice how you would communicate with a customer about a problem and its solution. Clear communication can set you apart from other candidates.
✨Demonstrate Your Organisational Skills
Talk about how you manage your time and stock levels effectively. You might want to share examples of how you've successfully juggled multiple tasks or projects in the past. This will highlight your ability to work autonomously and efficiently.
✨Be Ready to Upsell
Since there's a bonus incentive for upselling products, think about how you can approach this during the interview. Prepare some ideas on how you would identify opportunities to recommend additional products or services to customers while ensuring their needs are met.