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- Tasks: Support clients with tech issues and maintain secure systems.
- Company: Join a growing team making a real impact in IT support.
- Benefits: Flexible remote and on-site work, plus opportunities for growth.
- Why this job: Be the tech hero for schools and businesses, ensuring smooth operations.
- Qualifications: Experience in IT support and strong technical knowledge required.
- Other info: Proactive mindset and a valid Driver's Licence needed.
The predicted salary is between 30000 - 48000 £ per year.
I’m currently working with a company that’s looking for an experienced IT Support Engineer to join their growing team. This is a great opportunity for someone who enjoys a mix of remote and on-site support and wants to work in an environment where they can genuinely make an impact.
In this role, you will be supporting a range of clients primarily across education and small-to-medium businesses, ensuring their technology runs smoothly, securely, and efficiently.
What they’re looking for:
- Strong experience in IT support (MSP or Education background ideal, but not essential)
- Solid technical knowledge across Windows environments, networks, hardware, and cloud services
- Confidence in delivering both remote and on-site support
- A proactive mindset with the ability to build trust and strong working relationships
- Must have a Drivers Licence
What the role involves:
- Supporting end users with day-to-day technical issues
- Maintaining secure, reliable, and optimised systems
- Visiting client sites when needed to provide hands-on support
- Contributing to long-term IT planning and improvements
- Ensuring a high standard of service and communication at all times
Information Technology Support Engineer in Wigan employer: Candour
Contact Detail:
Candour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer in Wigan
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those in education or small-to-medium businesses. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether online or in person, don’t hold back on sharing your technical knowledge. Bring examples of how you've solved problems in the past to really impress them.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly and express your interest. We love seeing candidates take the initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make an impact in IT support.
We think you need these skills to ace Information Technology Support Engineer in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your IT support experience, especially if you've worked in MSP or education settings. We want to see how you can make an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've supported clients and improved systems in the past. We love a good story!
Show Off Your Technical Skills: Be sure to mention your technical knowledge across Windows environments, networks, hardware, and cloud services. We’re looking for someone who can hit the ground running, so don’t hold back on showcasing your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get you on board!
How to prepare for a job interview at Candour
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows environments, networks, and cloud services. Be ready to discuss specific scenarios where you've solved technical issues, as this will show your hands-on experience.
✨Showcase Your Communication Skills
Since the role involves supporting clients and building relationships, practice explaining complex tech concepts in simple terms. Think of examples where you've successfully communicated with non-technical users to resolve their issues.
✨Demonstrate Your Proactive Mindset
Prepare to share instances where you've taken the initiative to improve systems or processes. Companies love candidates who can think ahead and contribute to long-term IT planning, so highlight your proactive approach.
✨Be Ready for On-Site Scenarios
Since the job involves both remote and on-site support, be prepared to discuss how you would handle various on-site situations. Think about what tools you would bring, how you'd assess a client's environment, and how you'd ensure a smooth resolution.
