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- Tasks: Support customers in cloud adoption and design secure, scalable solutions.
- Company: Dynamic tech company based in Wigan with a hybrid work model.
- Benefits: Competitive salary, uncapped commission, enhanced leave, and medical schemes.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Join a forward-thinking team and shape the future of cloud technology.
- Qualifications: Experience in cloud technologies and strong Microsoft 365 skills required.
The predicted salary is between 45000 - 55000 £ per year.
Location: Wigan
Work Pattern: Hybrid
Salary: £45,000-£55,000
This role combines elements of consultancy, solution design, and pre-sales support. You will work closely with customers to understand their requirements, translate business needs into robust technical architectures, and support the implementation of secure, scalable cloud environments. You will also collaborate internally with sales and delivery teams to help shape proposals and identify new service opportunities.
Key Responsibilities:
- Gather requirements, advise on cloud adoption and digital transformation, and lead workshops and technical discussions.
- Support bids and proposals, and design end-to-end Microsoft 365 and cloud solutions aligned to best practice and client needs.
- Deliver Microsoft 365 solutions (collaboration, endpoint, identity, security, compliance), support migrations, and assist with testing, deployment, and live transition.
- Carry out assessments, reviews, and health checks, and act as escalation point for complex cloud issues.
- Produce technical documentation and architecture diagrams, manage workload, and meet deadlines/service expectations.
- Stay current with cloud technologies and support evaluation and integration of new tools and services.
Required Experience & Skills:
- Proven experience in cloud technologies within enterprise or managed service environments.
- Strong Microsoft 365 expertise across collaboration, document management, endpoint/device management, and identity & access management.
- Experience delivering cloud migrations and system upgrades.
- Understanding of hybrid infrastructure and on-premise/cloud integration.
- Knowledge of cloud security, governance, and compliance principles.
- Confident in customer-facing, consultative roles.
- Strong organisation, planning, and documentation skills with the ability to prioritise and manage workload independently.
Benefits:
- Uncapped pre-sales commission.
- Clear scope for progression.
- Enhanced maternity & paternity leave.
- Medical Schemes.
- & more.
If you are interested, please apply now.
Cloud Support Engineer in Wigan employer: Candour
Contact Detail:
Candour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Support Engineer in Wigan
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to cloud technologies. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills through projects or contributions to open-source initiatives. This not only demonstrates your expertise but also gives you real-world examples to discuss during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Cloud Support Engineer in Wigan
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Cloud Support Engineer role. Highlight your experience with cloud technologies and Microsoft 365, as we want to see how you can fit into our team and contribute to our projects.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that align with the responsibilities mentioned in the job description. We love seeing how you've tackled challenges and delivered solutions.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it's relevant. Make sure your points are easy to read and get straight to the point about why you're the right fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Candour
✨Know Your Cloud Stuff
Make sure you brush up on your cloud technologies, especially Microsoft 365. Be ready to discuss your experience with collaboration tools, document management, and security features. The more you can demonstrate your expertise, the better!
✨Understand the Role
Familiarise yourself with the key responsibilities of a Cloud Support Engineer. Think about how your past experiences align with gathering requirements, leading workshops, and supporting migrations. This will help you articulate your fit for the role.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Prepare to explain complex cloud issues you've resolved in the past and how you approached them. Use specific examples to showcase your problem-solving skills and technical knowledge.
✨Showcase Your Consultative Skills
Since this role involves customer-facing interactions, be ready to demonstrate your consultative approach. Share examples of how you've successfully advised clients on cloud adoption or digital transformation, highlighting your communication and interpersonal skills.