At a Glance
- Tasks: Lead complex IT infrastructure projects and provide senior technical support.
- Company: Dynamic Managed Service Provider with a focus on innovation.
- Benefits: Competitive salary, company pension, ongoing training, and free parking.
- Other info: Join a supportive team with genuine career progression opportunities.
- Why this job: Make a real impact by modernising IT solutions for diverse clients.
- Qualifications: Experience as a 3rd Line Engineer with strong Microsoft and networking skills.
The predicted salary is between 50310 - 61490 £ per year.
- Work pattern: On-site
- Driving license + Own vehicle: Required
We are looking for an experienced 3rd Line Infrastructure & Project Engineer to take ownership of complex IT infrastructure projects while acting as the senior technical escalation point within a fast-paced Managed Service Provider.
This is an opportunity for a technically strong infrastructure professional to design, deliver, and optimise modern IT solutions across cloud, networking, virtualisation, and Microsoft technologies.
You'll play a key role in delivering business-critical projects, supporting enterprise environments, and helping clients modernise their IT infrastructure while working alongside an experienced technical team.
Responsibilities
- Lead the delivery of infrastructure and cloud projects from design through to implementation
- Deploy and migrate Microsoft 365, Azure, Entra ID and Intune environments
- Design, implement and support Windows Server, virtualisation, networking and storage solutions
- Act as the senior escalation point for complex 3rd Line technical issues
- Deliver server upgrades, cloud migrations, client onboarding and infrastructure improvements
- Produce and maintain technical documentation and project plans
- Work closely with clients to provide technical guidance and long-term infrastructure solutions
- Maintain security, resilience and performance across customer environments
Requirements
- Previous experience working within a Managed Service Provider (MSP)
- Proven experience operating at 3rd Line Engineer level
- Strong knowledge of Microsoft 365, Azure, Windows Server and Active Directory (On-Prem & Entra ID)
- Experience with Intune, Exchange Online and Microsoft cloud technologies
- Strong networking knowledge including switching, routing, firewalls and VPNs
- Experience with VMware and/or Hyper-V virtualisation
- Knowledge of backup, disaster recovery and infrastructure security best practices
- Excellent troubleshooting, project delivery and customer communication skills
- Full UK Driving Licence and access to your own vehicle
- Company pension scheme
- Free on-site parking
- Paid travel expenses
- Ongoing technical training and mentoring
- Exposure to the latest Microsoft Cloud and Infrastructure technologies
- Genuine career progression opportunities
- Supportive and collaborative technical team
- Competitive annual leave allowance plus bank holidays
- #J-18808-Ljbffr
3rd Line Infrastructure & Project Engineer in Wigan employer: Candour
Join a leading digital agency in Chester that champions innovation and collaboration, offering you the chance to lead exciting digital transformation projects. With a relaxed work culture, flexible hours, and a commitment to employee growth, you'll thrive in an environment that values your contributions and supports your professional development. Enjoy benefits like private healthcare and the latest technology while working alongside talented teams to deliver impactful solutions for renowned UK brands.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Infrastructure & Project Engineer in Wigan
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Candour values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Candour might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Candour!
✨Direct Apply to Candour
Let's not forget to apply directly through the Candour website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace 3rd Line Infrastructure & Project Engineer in Wigan
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Candour.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Candour. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Candour
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
