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- Tasks: Provide 1st and 2nd line IT support, troubleshooting hardware and software issues.
- Company: Dynamic technology solutions provider based in Manchester.
- Benefits: Competitive pay, supportive environment, and opportunities for growth.
- Why this job: Join a collaborative team and enhance your IT skills while making a difference.
- Qualifications: Solid understanding of Microsoft 365 and Active Directory; eagerness to learn.
- Other info: On-site role with a focus on teamwork and professional development.
The predicted salary is between 28800 - 43200 £ per year.
A technology solutions provider in Manchester is seeking a motivated IT Support Engineer to join its internal team. The role involves providing 1st and 2nd line support for IT-related issues, including hardware and software troubleshooting. Candidates should have a solid understanding of Microsoft 365 and Active Directory and a willingness to learn and grow within the role. This is an on-site position with competitive pay and additional benefits, fostering a supportive and collaborative environment.
Onsite IT Support Engineer – 1st/2nd Line (Manchester) employer: Candour
Contact Detail:
Candour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Engineer – 1st/2nd Line (Manchester)
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in IT support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Microsoft 365 and Active Directory knowledge. We all know that confidence is key, so practice common interview questions and have some examples ready to showcase your troubleshooting skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find the right fit. Plus, it gives us a chance to see your application directly and get you in front of the right people faster.
We think you need these skills to ace Onsite IT Support Engineer – 1st/2nd Line (Manchester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and Active Directory. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting successes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the IT Support Engineer role and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Your Willingness to Learn: In your application, let us know about your eagerness to grow in the role. Mention any relevant courses or certifications you’re pursuing, as we value candidates who are keen to develop their skills further.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Candour
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and Active Directory. Be ready to discuss how you've used these tools in past roles or projects, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Show Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT-related issues in the past. Think about a time when you resolved a tricky hardware or software problem. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your critical thinking skills.
✨Demonstrate Your Willingness to Learn
Since the role requires a willingness to grow, be ready to discuss how you keep your skills updated. Mention any recent courses, certifications, or self-study you've undertaken. This shows that you're proactive and committed to your professional development.
✨Emphasise Team Collaboration
As this position is in a supportive and collaborative environment, be prepared to talk about your experience working in teams. Share examples of how you've contributed to team success and how you handle conflicts or challenges within a group setting. This will demonstrate that you're a good fit for their culture.
