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- Tasks: Support and enhance business applications, ensuring they meet organisational needs.
- Company: Dynamic tech company in Manchester with a collaborative culture.
- Benefits: Hybrid working, bonus scheme, and clear career progression opportunities.
- Why this job: Join a passionate team and make a real impact on technology solutions.
- Qualifications: Experience with ERP systems and Microsoft 365 is essential.
- Other info: Exciting projects and a supportive environment for growth.
The predicted salary is between 35000 - 40000 £ per year.
This company are seeking a proactive and technically strong IT professional to support and enhance their IT environment through a combination of operational support, continuous improvement, and delivery of business change initiatives. You will act as a technical authority for core business applications, particularly ERP systems and Microsoft 365, working closely with internal stakeholders and external partners to deliver secure, resilient, and business-focused solutions. This role requires an articulate, self-starting individual with a genuine passion for technology and a strong commitment to supporting business applications. You will regularly present technical solutions, risks, and recommendations to stakeholders, translating complex technical detail into clear business outcomes.
Benefits:
- Bonus scheme.
- Hybrid working pattern.
- Defined career progression plan with opportunities for long-term growth.
- Supportive, collaborative team culture.
Key Responsibilities:
- Take primary ownership of the organisation’s in-house business applications, ensuring they are fully utilised, optimised, and aligned to business needs.
- Act as a technical authority for business applications, particularly ERP platforms, working closely with users to improve adoption, effectiveness, and overall value.
- Proactively identify, evaluate, and present opportunities to stakeholders on how existing applications and platforms can be enhanced to deliver greater business benefit.
- Provide advanced technical support for modern workplace technologies, including Microsoft 365, Azure, ERP systems, and Veeam Data Platform.
- Lead and contribute to key IT projects.
- Proactively carry out IT maintenance activities to maintain secure, stable, and resilient platforms.
- Ensure IT policies, procedures, configurations, and documentation are clearly communicated and adhered to.
- Act as an escalation point for 1st and 2nd line engineers, resolving complex issues and ensuring service continuity.
Key Skills & Experience:
Essential:
- Hands-on experience supporting and administering ERP systems in a business-critical setting.
- Experience implementing, supporting, and optimising Microsoft 365 and associated business applications.
- Experience leading and contributing to IT projects.
- Strong technical knowledge of Windows Server and Client OS, VMware, Veeam Data Platform, ERP systems, and Windows Defender for Endpoint.
- Experience working with suppliers, vendors, and internal stakeholders.
Desirable:
- Experience with Azure, Intune, Power BI, and wider Microsoft services.
- Exposure to cloud platforms (Azure and/or AWS).
- Experience with Hyper-V, VMware, and backup/recovery solutions.
- Scripting and automation experience, particularly PowerShell.
- Relevant certifications such as ITIL or Microsoft Azure certifications.
Personal Attributes:
- Articulate and confident communicator, able to present effectively to stakeholders at all levels.
- A self-starter who takes ownership, works proactively, and drives tasks to completion.
- Demonstrates a genuine passion for technology and continuous improvement.
- Strong focus on supporting and enhancing business applications to deliver measurable value.
- Analytical, adaptable, and solutions-oriented.
- Collaborative, customer-focused, and results-driven.
Interviews are being held imminently so please apply now if you are interested!
Application Support Engineer employer: Candour
Contact Detail:
Candour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews like a pro! Research the company, understand their tech stack, and be ready to discuss how your skills align with their needs. Practise common interview questions and think of examples that showcase your experience with ERP systems and Microsoft 365.
✨Tip Number 3
Showcase your passion for technology! During interviews, share your thoughts on the latest trends in IT and how you’ve applied new technologies in your previous roles. This will demonstrate your commitment to continuous improvement and innovation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our collaborative culture.
We think you need these skills to ace Application Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Application Support Engineer. Highlight your hands-on experience with ERP systems and Microsoft 365, as well as any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and how you can contribute to our team. Be sure to mention specific examples of how you've supported business applications in the past.
Showcase Your Technical Skills: In your application, don't shy away from showcasing your technical knowledge. Whether it's Windows Server, VMware, or scripting with PowerShell, let us know how you've used these skills to solve problems and improve processes.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Candour
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of ERP systems and Microsoft 365. Be ready to discuss how you've supported and optimised these platforms in previous roles. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've identified and resolved complex issues. Think about how you can present these situations clearly, focusing on the impact your solutions had on the business.
✨Communicate Like a Pro
Since you'll be presenting technical solutions to stakeholders, practice translating complex jargon into simple terms. This will demonstrate your ability to communicate effectively with both technical and non-technical audiences.
✨Be Ready for Project Discussions
Expect questions about your experience leading IT projects. Have a couple of examples ready that highlight your role, the challenges faced, and the successful outcomes achieved. This shows your proactive nature and commitment to continuous improvement.
